We performed a comparison between Dynatrace and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This tool helps us gather information from all hosts and services, then cross reference the information."
"Easy to install and start using it."
"We're able to tell them which calls, which methods, which interface were the problem."
"The solution can be deployed quickly on-prem. Once it's deployed, you can use discovery and review the process and service on this application."
"PurePath is one of the best features."
"Once you are trained on the solution, it's easy to navigate. It's got very good documentation and training offerings."
"Dynatrace has designed its agents to capture limited stack traces for each transaction executed."
"Dynatrace's documentation is great. I love the university."
"Enormous capability to monitor Citrix environments."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"It gives good insight into inside of what's going on with Exchange."
"The algorithm is the most valuable aspect of the solution."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Dynatrace has APIs, but they are unfriendly APIs. If they were friendly like Splunk or Sumo Logic had, we might integrate that same data on a single webpage, then start showing these internally."
"Enterprise application monitoring for synthetic, as is, only captures http/https transactions."
"The user interface is complicated, but recent web versions are getting better all the time."
"I would like to see an App store for plugins and extensions."
"I do not like after 60 days or 90 days it gets aggregated to summary data. I would like to be able to analyze specific PurePaths after 30 days or 60 days with real numbers."
"For a new user of Dynatrace, the tool is not easy to understand, so this is an area for improvement. Before using it, you need to learn from an expert."
"Our main problems have been that it has a high learning curve to it. I've used it for about three years now and I'm still learning it. There are some videos and there is some documentation out there, but it still requires you to delve into the tool to learn it. A little bit more comprehensive self-paced training would help."
"It would be nice to get the AI piece into AppMon."
"would like to see improvements in the alarm display console."
"Needs to improve the networking monitor capabilities."
"Back-end configuration is not easy to implement."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Dashboards are difficult to create, and not so useful."
"The UI looks a little dated and could do with a refresh."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 21 reviews. Dynatrace is rated 8.8, while eG Enterprise is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, AppDynamics and PRTG Network Monitor. See our Dynatrace vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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