We performed a comparison between Dynatrace and IBM Tivoli Composite Application Manager based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would give Dynatrace's technical support a 100% rating. I feel like whenever I call or send an email that I get the right person automatically. For the most difficult answers, the most I have to wait is about three days and the answers have been relevant."
"On the Managed side tech support has been pretty good. Stuff gets turned around pretty quickly. With them being able to do the remote management from the back-end, they are able to fix stuff up if they need to."
"Gives me the ability to identify user browsers, user geographical location."
"We can see all the degradation of services in real-time, then we know exactly what the root cause of degradation is."
"During the building of a system that is new, there are a lot of bugs. Being in the cloud it is very difficult, sometimes, to diagnose where the issues are. Dynatrace gives us that deep insight into errors."
"Capability to troubleshoot isolated customer complaints with the user session feature."
"The triaging is amazing. And at the same time, it provides depth, all the way to what kind of a method, what variables are inside those methods. Without getting too into the technical, the depth it gets to, pinpointing the problematic area - where exactly the problem is happening - is amazing."
"Having OneAgent is the most valuable feature of Dyantrace, as well as the monitoring."
"The solution is very stable. We never had any issues with stability."
"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."
"We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment."
"The UX/UI needs improvement. It is not easy to learn."
"The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go."
"Dynatrace has been difficult to set up and use to diagnose problems in the past due to the complex nature of the tool."
"Configuration could be simpler."
"It needs improvement with proprietary protocols for the DC RUM part."
"Improvements are needed in the navigation and timeframe selection when browsing problems."
"The next release I would like to see is especially with external API monitoring. Right now, everything goes into one bucket, but if it were split into which API is failing, that way we wouldn't have to drill down to find out where the failures are."
"The user interface was not good."
"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."
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Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while IBM Tivoli Composite Application Manager is ranked 55th in Application Performance Monitoring (APM) and Observability with 2 reviews. Dynatrace is rated 8.8, while IBM Tivoli Composite Application Manager is rated 6.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Tivoli Composite Application Manager writes "Integrates well with IBM technologies, but it's outdated and lacks essential features". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Tivoli Composite Application Manager is most compared with IBM Application Performance Management and Azure Monitor. See our Dynatrace vs. IBM Tivoli Composite Application Manager report.
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