We performed a comparison between eG Enterprise and ManageEngine IT360 based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The product is simple to use."
"The GUI is nicer than all the other graphical interfaces out there."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"Single pane of glass to review status of the full environment."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"It gives good insight into inside of what's going on with Exchange."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The integration must be improved."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Needs to improve the networking monitor capabilities."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The solution needs to enhance the management dashboards."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
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Earn 20 points
eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while ManageEngine IT360 is ranked 90th in Network Monitoring Software. eG Enterprise is rated 8.2, while ManageEngine IT360 is rated 8.4. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, Zabbix and Splunk Enterprise Security, whereas ManageEngine IT360 is most compared with Gigamon Deep Observability Pipeline, StackPath Monitoring and Ixia Network Packet Brokers. See our ManageEngine IT360 vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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