We performed a comparison between ForgeRock and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"Easy to navigate, handle and manage the applications."
"The product is easy to set up."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"Stability-wise, I rate the solution a ten out of ten."
"They have good push authentications."
"I find the provisioning features and the integration with other applications useful."
"The support for YubiKey is really good because you don't actually have to type in your username and password."
"The most valuable features are ease of operation and visibility."
"We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"We would like this solution to be developed for use with mobile applications."
"The product's support services in the French language are not free."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"Automatic Deployment needs improvement. it could be made easier."
"The solution could improve by adding more advertising and marketing."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The identity management model needs a bit of improvement."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
"We've not had any problems with Okta."
"We experienced some technical glitches that need to be resolved."
"Application updates are lacking. Customer support needs to be improved."
"The guest user access could be improved."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
"The solution's user interface needs to be improved and made easy."
"Okta Workforce Identity can improve by having more features in governance."
ForgeRock is ranked 4th in Access Management with 27 reviews while Okta Workforce Identity is ranked 3rd in Access Management with 58 reviews. ForgeRock is rated 8.0, while Okta Workforce Identity is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and SAP Customer Data Cloud, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and Auth0. See our ForgeRock vs. Okta Workforce Identity report.
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