We performed a comparison between Fortinet FortiClient and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The price is low and quite competitive with others."
"It is stable and scalable."
"The stability is very good."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"This is stable and scalable."
"It is a stable solution."
"The product's initial setup phase is easy."
"FortiClient's most valuable features are that it's easy to install and connect and has OTP on email IDs and two-factor authentication."
"This is a solid and stable solution."
"The stability is pretty good."
"From Forticlient, the EMS, the central management is easy to use."
"It is very powerful."
"The configuration is the most valuable feature."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The solution has multiple modules within a single agent deployment."
"We do get notifications, which are helpful."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"The next-generation antivirus features are excellent."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Cannot be used on mobile devices with a secure connection."
"The only minor concern is occasional interference with desired programs."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution is not stable."
"FortiEDR can be improved by providing more detailed reporting."
"I would like for the next release to be more user-friendly for users to do not have as much of a technical background."
"I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon."
"Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right. Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox."
"Working with Distribution sometimes comes at a cost due to a lack of knowledge of the current status of your licensing and products."
"The initial setup was probably more complex. The configuration was somewhat unclear."
"An area of improvement could be better integration with the active directory. I did not find it easy to configure."
"The solution requires skillful users."
"The reports could be easier to set up."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
"The solution’s technical support is not very good and could be improved."
"The threat response could be a bit better."
"Some functionalities within the DLP can be improved."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"It is onsite. It does have its challenges in terms of scalability."
"The pricing of the solution can be improved."
Fortinet FortiClient is ranked 14th in Endpoint Protection Platform (EPP) with 86 reviews while Trend Micro Smart Protection is ranked 30th in Endpoint Protection Platform (EPP) with 41 reviews. Fortinet FortiClient is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, Microsoft Azure VPN Gateway and Ivanti Connect Secure, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, HP Wolf Security and CrowdStrike Falcon. See our Fortinet FortiClient vs. Trend Micro Smart Protection report.
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