We performed a comparison between Fortra's Automate and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"We have found the pricing to be very reasonable."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"It provides various services such as PDF automation and AI capabilities that help in creating accurate results. We are using the AI for chatbot integrations and handling customer interactions. It helps eliminate manual work."
"We have found it to be quite valuable as we actively deploy and use bots, which have become a significant asset to our operations."
"It had pre-built integration with the scanning solution that we use called Kodak Alaris. They use our current scanners to scan in the documents, and then they have the software that allows you to load those documents right into UiPath Orchestrator. That gave us the ability to automate those processes."
"UiPath has saved the company costs."
"The task capture and task binding features have been most valuable. These features make it easier for a team who are not that familiar with RPA to successfully use UiPath."
"We are the first company to bring UiPath Academy in-house on the 30th of September. When we signed our licensing agreement, we added it in our own LMS. So, we have that connection and everything else. We love it. We've implemented all of their modules: RPA Starter, all three of the development courses, Solution Architect, Business Analyst, and Build a Bot. It's super exciting. It's one of the best things that we've done. I would rate it a five out of five."
"The most valuable feature is the ability to extract structured data, as this is an essential part of the bots that we create."
"I have trained people to use this product and it is so easy to use that even on the first day, people are able to start working with it."
"The solution has a very weak knowledge base."
"It's possible that they could use a stronger community for seeking guidance and help."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The documentation is not that great."
"The performance could be improved, and it is especially noticeable on older hardware."
"Our challenge with UiPath is getting the infrastructure assets up to speed, particularly on the Orchestrator side. However, I just now came from a demo for UiPath Web, and it seems to be to enable serverless robots, which would definitely be a lower barrier to entry."
"The solution is expensive."
"Their licensing is poorly constructed. It's too complicated and not well thought out. They also outsourced their support model, which sadly has become less friendly and more automated."
"Orchestrator can be improved by making the landing page dashboard customizable based on what information and stats we want to see as an organization."
"Optical character recognition for hand written documents could be improved."
"The integration with APA should be improved with respect to adding data from external sources and being able to bring in data from third-party applications."
"I would like UiPath to have a build-in method which informs the robot's process owner how it has managed its transactions and performed through the night. If the robot had a process that was set up for a 100 transactions, and two of these transactions had an application error, four had a business error, and the rest were fine, I would like a straight up method for the business owner to login somewhere and see what the robot managed to do and not do. There should be a method for accessing and logging into Orchestrator and see the logs for only one process, and this log should be presented in a way that makes sense for non-technical people."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Fortra's Automate is rated 8.2, while UiPath is rated 8.8. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Fortra's Automate is most compared with Microsoft Power Automate, MOVEit, Red Hat Ansible Automation Platform, Automation Anywhere (AA) and Blue Prism, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and AutomationEdge. See our Fortra's Automate vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
