We performed a comparison between IBM Public Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The price of IBM Cloud is most valuable for us. The service is personable and gives us a good rapport. I can't say it's the best, but it was enough for our needs."
"The availability is second to none. Customer support is very good."
"One of the features that I really like about IBM Cloud is the flexibility where you can order your own hardware."
"It's straightforward, has a good environment and is cost-effective."
"This product is very good because it is accessible in remote locations, and anyone can deploy from any place."
"For non-complex applications, the IBM Cloud works fine and the price is much lower than the competitors."
"There is no installation for this product because it is a cloud product."
"I've found the stability to be excellent. The performance is good."
"Features they are integrating to the other services."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"The solution has plenty of features that are useful."
"The solution is used to track our customers."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"We use this solution to track customer activities, opportunities and contact information."
"The presentation is clear and easy to comprehend."
"They do not have a very good virtual network implemented, and the VPC is the most important feature that needs to be improved."
"An area for improvement in IBM Public Cloud is getting up-to-date information on how to set up everything. It's hard to find new documentation."
"I would like to see a more user-friendly deployment process in the next release of this solution."
"It could be more secure."
"It will be challenging to implement if you do not have any experience."
"Recently, we just faced some issues with the operating system due to the end of life of CentOS 6...So, then the client wanted to try it out under AWS instead of IBM. In short, it has some complexities."
"While they have about 99% of what we need, the only exception, perhaps, was the push notification feature that was discontinued. They delayed the replacement product."
"The deployment can be a bit of a pain. There are a lot of packages and a lot of options and it can require complex configuration to get it right."
"The biggest challenge we had was the cost and the licensing."
"I think the interface should be enhanced and more user-friendly."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"They have some limitations as a cloud solution."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
IBM Public Cloud is ranked 9th in PaaS Clouds with 16 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. IBM Public Cloud is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". IBM Public Cloud is most compared with Microsoft Azure, Amazon AWS, Oracle Cloud Infrastructure (OCI), Google Cloud and Heroku, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our IBM Public Cloud vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
