We performed a comparison between Jamf Pro and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"We have not experienced any bugs or glitches with this solution."
"Maturity makes it a stable product."
"It is user-friendly, and the performance is also good. It is a convenient product"
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"The solution is stable."
"We can set custom deployments based on every available parameter in macOS."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"It is a first-rate product and well known in the industry as the gold standard for Apple device management."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"Navigation is straightforward. It's not hard to create policies and manage the device. It's a lot simpler to create smart groups, view inventory, and see what the estate looks like."
"One of the key features that I liked the most and a lot of the customer value as well is the geofencing. Geofencing is geographical locations. If the device is on a particular premise, then the policy applies. And when the device is not there, the policy goes away."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product."
"I have experience with technical support. They are quite good. Also, they very quickly understand the issues and what are the requirements from my side. Response time is also good."
"All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices for unauthorized software. The devices can only be used under the supervision of the device manager."
"Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."
"The other feature, that I have got to say is just leaps and bounds ahead of SOTI's competition, is the remote control feature. It's a true admin remote-control, so we don't have to have somebody on the other side of the device allowing us access to the device... We're able to pull up a tablet or phone and take pictures of it and we can actually videotape what's going on, on the device itself, and that's been huge."
"The most valuable feature of SOTI MobiControl is the feature to control what software is on the equipment that is authorized."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"The most valuable features of SOTI MobiControl include location tracking, geofencing, remote device control, and SOTI self-service mobile browsers."
"It's been very stable over the past few years."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"Microsoft Intune needs to improve the initial login process."
"Could benefit from user having more control over devices."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"The configuration and pricing can be improved."
"There needs to be a mass policy change tool."
"The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"A more modern UI in the next release will make the product absolutely perfect."
"There are known issues with the mobile configs that need to be fixed."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"The dashboard needs to be customizable."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"There is room for improvement when it comes to the ability to customize devices and choosing what information goes onto them."
"They have legacy design architecture, and sometimes the support isn't helpful."
"SOTI MobiControl could improve by being more user-friendly."
"One issue is that if someone is using an Apple device and they're on the SIM card for data, it does not push the SOTI management system through immediately. It only works when you have it on WiFi. That's something I've noticed as we're troubleshooting and deploying devices into the field."
"The documentation could be improved in SOTI MobiControl."
"SOTI MobiControl currently lacks some DLP features."
"I wish that I had some more tutorials and educational resources on how to use the product."
"The management console could be improved to be a little bit more user-friendly. Some of the stuff is a little bit cumbersome, some of it feels like an engineering solution, but otherwise it's pretty good."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. Jamf Pro is rated 9.6, while SOTI MobiControl is rated 8.2. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Configuration Manager, IBM MaaS360 and Kandji, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion. See our Jamf Pro vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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