JD Edwards EnterpriseOne vs Microsoft Dynamics AX comparison

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Executive Summary

We performed a comparison between JD Edwards EnterpriseOne and Microsoft Dynamics AX based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed JD Edwards EnterpriseOne vs. Microsoft Dynamics AX Report (Updated: May 2024).
772,127 professionals have used our research since 2012.
Q&A Highlights
Question: Dynamics AX vs. JD Edwards EnterpriseOne
Answer: Hard to help without knowing more about your specific environment, but I would concur with Kevin - if you and your users are a Microsoft shop then Dynamics will probably win out on user acceptance in this comparison. This is a recurring theme in multiple case studies we have written. You may wish to consult this white paper: http://istart.com.au/research-articles/an-expert-guide-to-selecting-and-implementing-erp-solutions/ You might also want to take a look at http://www.softwareshortlist.com/website/get-a-shortlist/ - they will match your requirements against leading vendors and introduce you to them. I also spotted this on this site - may be useful http://www.itcentralstation.com/product_reviews/sap-erp-review-by-generalmanager23
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Flexibility is the most valuable aspect of JD Edwards EnterpriseOne because it allows customization.""Access and visibility of different business processes on a single UI.""The interface is very user-friendly.""The 1V reporting is straightforward and simple to use. Creating 1V reports does not require any technical knowledge.""The product has been stable so far.""It is very straightforward to deploy and set up.""The most valuable feature is the user experience, where you can create your own queries, it sends you alerts, and it's very flexible.""Its user interface and ease of navigation are valuable."

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"The production is a valuable feature.""The most valuable feature of Microsoft Dynamics AX is material planning.""The product is easier to use and has more efficient workflow management features than other vendors.""Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements.""There's a moderate amount of scalability available.""From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage.""It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.""The installation is extremely simple, and I have had no problems with it."

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Cons
"JD Edwards EnterpriseOne is more of a legacy solution because most of the competitors are or have moved to the cloud. It would be beneficial if there was a cloud version available. Additionally, the interface could improve.""The initial setup of JD Edwards EnterpriseOne is straightforward. However, it could improve.""Lacking in certain areas of support.""The way of creating daily reports could be made a little bit easier.""We’d like to see technical support integrated within the application so that it is not required to raise additional incidents or do manual outreach to support.""The flexibility of workflows and multi-industry implementation support should be improved.""Financial side could be expanded by bringing in things like the IMS.""We originally used EnterpriseOne for preventative maintenance, but it is not very good at that so we migrated to Maximo for that task."

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"There is no Arabic interface in Microsoft Business Central, which is a big weak point.""I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it.""It needs better financials and reporting from the system, not through Excel.""The product is standardised across industries so it is not a good fit for all types of sectors.""The implementation was completed within one month.""They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs.""If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it.""Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."

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Pricing and Cost Advice
  • "The pricing is an "arm-and-a-leg". This keeps the customers away from going for J.D. Edwards."
  • "The licensing is for mid-market businesses, where it is cheaper than Oracle Cloud, EBS, or SAP."
  • "The price of the solution is not cheap. However, it is priced average amongst competitors."
  • "There is an annual license for this solution."
  • "It depends on the number of users and the modules that you want to buy. It is licensed on a perpetual license basis. You buy the license costs upfront, and then there is maintenance for support that you pay every year, which is typically about 20%."
  • "The solution is really expensive."
  • "The licensing costs are on a yearly basis, and there are no additional costs."
  • "In terms of price, it is not on the high end."
  • More JD Edwards EnterpriseOne Pricing and Cost Advice →

  • "Go for cloud implementation, if cost is critical."
  • "One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
  • "The pricing is expensive."
  • "It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
  • "It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
  • "I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
  • "It has a pay-as-you-go subscription."
  • "The initial investment cost goes up due to the hidden cost."
  • More Microsoft Dynamics AX Pricing and Cost Advice →

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    Answers from the Community
    Ariel Lindenfeld
    it_user178119 - PeerSpot reviewerit_user178119 (Senior Account Manager at a tech services company with 51-200 employees)
    Consultant

    I have a different take when choosing an ERP. Every ERP system has check boxes/features some a few more then other. More check boxes are not necessarily better (a good example of too many check boxes is Norton Anti Virus). Since, ERP systems have such a high failure rate, I concentrate my efforts on the amount of customizations that are needed, as well as the business rules engine that is available. In my opinion, ERP systems software is not why we have so many failures in the industry; I believe the failures stem from poor implementation and training. I have found, the more complex the system, the higher the cost, as well as more complications regarding the implementation, thus more failures.

    Since I am involved with the sales of SAP and Katalyst-ERP I will withhold my comments on your choices. With that said, I steer my clients to the simpler solution. My Example: I can sell SAP (a complex system to implement and train) or Katalyst-ERP (a streamed lined system, that is a great deal less complex to implement). When we have issues with Katalyst-ERP we have the developer team involved in the implementation, business rules, and any customizations needed; for us this equals success. On the other hand with SAP we are like others at the mercy of the software company, no source code, poor technical support etc…
    I hope this helps Joe Ciechomski

    it_user75267 - PeerSpot reviewerit_user75267 (Head of ERP Services at a retailer with 1,001-5,000 employees)
    Vendor

    I have not purchased either but having looked at AX previously if the companies estate is heavily tied with Microsoft and also they have strong SQL skills then i can understand this but JDE has a lot of fans out there.

    Sorry can’t really help on this.

    Kevin Pilcher

    it_user180495 - PeerSpot reviewerit_user180495 (Consultant at a tech services company with 10,001+ employees)
    Real User

    Hi,

    Theres is a very useful information in below link.

    www.meritsolutions.com

    Regards,
    Ajay Kumar

    it_user209505 - PeerSpot reviewerit_user209505 (SAP Netweaver Basis Consultant at a tech services company)
    Consultant

    Any specific reason to lean towards Dynamics AX and not even considering SAP ?

    it_user132531 - PeerSpot reviewerit_user132531 (Application Manager at a manufacturing company with 51-200 employees)
    Vendor

    I can only really speak about Dynamics Ax as I have little knowledge of the Jd Edwards package.

    From a users point of review we have had good feedback about most of the functionality. A few issues with low resolution machines and windows sizing but anyone that uses ms office should be able to pick up Dynamics relatively easy. The most difficult part is the data setup for financial and items.

    I will not say Dynamics is perfect as it will require some development work in areas that should be out of the box. However, as long as you are careful with what is changed then the product should meet most requirements.

    Just try to look at Business process change before changing core functionality. I have seen disasters where businesses try to amend the system to fit practices that are not within the Dynamics processes.

    Hope this assists

    Kind regards

    Tony Bowyer

    Questions from the Community
    Top Answer:The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
    Top Answer:The solution’s pricing depends on the module you’re purchasing.
    Top Answer:The general speed of the solution needs improvement.
    Top Answer:The use case includes pretty much everything from finance to warehouse to production.
    Ranking
    7th
    out of 68 in ERP
    Views
    4,847
    Comparisons
    3,923
    Reviews
    20
    Average Words per Review
    394
    Rating
    8.4
    6th
    out of 68 in ERP
    Views
    6,731
    Comparisons
    5,335
    Reviews
    26
    Average Words per Review
    408
    Rating
    7.5
    Comparisons
    Also Known As
    Dynamics AX, Axapta, MS Dynamics AX
    Learn More
    Overview

    JD Edwards EnterpriseOne is an enterprise resource planning (ERP) software solution developed by Oracle. It is designed to help organizations streamline and automate their business processes, including financial management, supply chain management, and manufacturing operations. JD Edwards EnterpriseOne is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries, including manufacturing, distribution, and services.

    With JD Edwards EnterpriseOne, organizations can manage their financials, inventory, order management, procurement, and supply chain processes from a single, integrated platform. It also provides real-time visibility into business performance, enabling organizations to make informed decisions and respond quickly to changing market conditions.

    JD Edwards EnterpriseOne Features

    JD Edwards EnterpriseOne has many valuable key features. Some of the most useful ones include:

    • Financial management: The solution provides tools for financial management, including general ledger, accounts payable, accounts receivable, and fixed assets.
    • Supply chain management: Its tools for managing the supply chain include procurement, inventory management, and order management.
    • Manufacturing operations: JD Edwards EnterpriseOne supports manufacturing operations, including material requirements planning (MRP), capacity planning, and shop floor control.
    • Real-time visibility: With its real-time visibility into business performance, organizations can make more informed decisions.
    • Business intelligence: The solution offers business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.
    • Workflow management: The solution’s workflow management enables organizations to automate and streamline business processes.
    • Mobile access: JD Edwards EnterpriseOne allows users to access information and perform tasks from anywhere, at any time via mobile access.
    • Security: It provides a secure platform for protecting sensitive data and ensuring the integrity of business operations.

    JD Edwards EnterpriseOne Benefits

    There are many benefits to implementing JD Edwards EnterpriseOne. Some of the biggest advantages the solution offers include:

    • Increased productivity: With its range of tools and features, the solution supports collaboration and communication, improving productivity and reducing the time required to complete tasks.
    • Improved business performance: JD Edwards EnterpriseOne helps organizations improve their overall business performance by providing real-time visibility into key performance metrics and enabling data-driven decision-making.
    • Customization: JD Edwards EnterpriseOne offers a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.
    • Integration: It integrates with other enterprise applications, including customer relationship management (CRM), human resources (HR), and e-commerce solutions.

    Reviews from Real Users

    JD Edwards EnterpriseOne is a solution that stands out when compared to many of its competitors. Some of its major advantages are its ability to model, ease of use, customization capabilities, and being able to create reports without coding.

    According to PeerSpot user Raymond R., JD Edwards functional consultant manufacturer at Ordina, “The strongest functionality of JD Edwards is the ability to model, in the production that it is, model the production process. If I were to model the bill of materials and production routing, then that's one of the strongest parts of JD Edwards.”

    Khalid J., Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C., says, "We find the ease of use, customization, and user interface valuable."

    In addition, a Project Leader at a tech services company expresses, "With the new versions, it has become very user-friendly. We have integration with mobiles, and we have cloud-based solutions. There are a lot of things that can be done by front-end users without technical knowledge. They can create reports without having to do any coding, and it's very good now."

    Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.

    With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.

    Microsoft Dynamics AX Features

    Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:

    • Financial management: Microsoft Dynamics AX offers tools for managing financial operations, including general ledger, accounts payable, accounts receivable, and cash management.
    • Supply chain management: It supports the management of supply chain operations, including inventory management, purchase order management, and sales order management.
    • Human resources management: The human resources management feature includes tools for managing human resources operations, including employee self-service, benefits administration, and payroll.
    • Project management: Microsoft Dynamics AX has tools for managing projects, including project tracking, project billing, and resource management.
    • Manufacturing: The solution supports the management of manufacturing operations, including product configuration, production planning, and quality management.
    • Retail: Microsoft Dynamics AX offers tools for managing retail operations, including point of sale (POS), merchandising, and customer management.
    • Professional services: The solution’s professional services include project management, time and expense tracking, and billing.
    • Reporting and analytics: With Microsoft Dynamics AX, business intelligence and reporting capabilities help organizations gain insight into their operations and make data-driven decisions.


    Microsoft Dynamics AX Benefits

    There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:

    • Comprehensive: Microsoft Dynamics AX integrates with other Microsoft solutions, such as Office 365 and Power Platform, to provide a comprehensive and integrated solution for business management.
    • Streamlined operations: The solution helps organizations streamline and automate their financial, supply chain, and human resources operations, improving efficiency and reducing manual effort.
    • Customization: Microsoft Dynamics AX is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

    Reviews from Real Users

    Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.

    "The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.

    Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."

    Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”

    Sample Customers
    TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
    ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
    Top Industries
    REVIEWERS
    Energy/Utilities Company14%
    Construction Company14%
    Computer Software Company10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Manufacturing Company13%
    Financial Services Firm6%
    Construction Company6%
    REVIEWERS
    Manufacturing Company33%
    Computer Software Company17%
    Retailer8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company11%
    Retailer6%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise18%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise60%
    REVIEWERS
    Small Business47%
    Midsize Enterprise25%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    Buyer's Guide
    JD Edwards EnterpriseOne vs. Microsoft Dynamics AX
    May 2024
    Find out what your peers are saying about JD Edwards EnterpriseOne vs. Microsoft Dynamics AX and other solutions. Updated: May 2024.
    772,127 professionals have used our research since 2012.

    JD Edwards EnterpriseOne is ranked 7th in ERP with 55 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews. JD Edwards EnterpriseOne is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of JD Edwards EnterpriseOne writes "Simplifies processes, is easy to set up, and offers good integrations". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". JD Edwards EnterpriseOne is most compared with JD Edwards World, SAP ERP, Oracle Fusion Cloud ERP, Oracle E-Business Suite and Epicor ERP, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and SAP Business One. See our JD Edwards EnterpriseOne vs. Microsoft Dynamics AX report.

    See our list of best ERP vendors and best Activity Based Costing Software vendors.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.