We performed a comparison between Kaspersky Endpoint Security for Business and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Kaspersky Endpoint Security for Business is commended for its extensive cross-platform protection, user-friendly interface, and compatibility with third-party software. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Kaspersky users requested improvements in security and stability. They also want better documentation, faster malware scanning, enhanced encryption, and improved remote management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Users say that Kaspersky’s support is helpful and responsive, whether it comes from resellers, partners, or the vendor. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Some reported that Kaspersky Endpoint Security for Business is straightforward to setup, while others find it more complex and time-consuming. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users gave mixed feedback on the price of Kaspersky Endpoint Security for Business. Some found it reasonable while others thought it was expensive. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Our reviewers said that Kaspersky Endpoint Security for Business has proven to be a solid investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The solution was relatively easy to deploy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Ability to get forensics details and also memory exfiltration."
"The most valuable feature is the analysis, because of the beta structure."
"The product's initial setup phase is very easy."
"The price is low and quite competitive with others."
"I have found the most useful features to be protected against viruses, mail threats, encryption of the devices, and MDM. There are a lot of features."
"The user interface is easy to maintain once it is setup."
"The interface is friendly."
"Kaspersky Endpoint Security for Business is a very powerful tool for us. We use a lot of third-party software that integrates well with the solution."
"We used to have a lot of phishing attacks and all these kind of things for end-users so we decided that we needed endpoint security. We evaluated some solutions and found that Kaspersky is the most appropriate in terms of endpoint security and the speed of the user machine. The encryption is a major factor from our end."
"The malware threat detection has been excellent overall."
"It allows for a solid form of risk management as well as a measure of remote device management."
"It is very efficient. I like its simplicity."
"The product blocks computer viruses."
"I like the additional features that come with it. The firewall feature and the encryption feature that they throw in are good as well. Another thing that I like about Symantec is that it runs on different platforms, not just on Windows."
"The centralized console is great for us. It gives us one centralized console to manage all of the endpoints."
"The solution is easy to use"
"The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard."
"We never expect downtime. There is also great ease of use for my admins."
"The initial setup is very simple and straightforward."
"It's good at detecting signature-based stuff and stopping that."
"ZTNA can improve latency."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I haven't seen the use of AI in the solution."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The dashboard isn't easy to access and manage."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Detections could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The installation is technical. You need to be certified."
"The performance level could be better."
"A big improvement would be allowing us to reconfigure the agents and change what to whitelist for a specific user. If the user is not happy with the configuration and is being blocked from certain sites, we should be able to reconfigure the monitoring mechanics to make it more flexible."
"I'd like to see them improve encryption and remote management in the future. Kaspersky could also improve its scanning technology. Other solutions have adopted machine learning and deep learning, but Kaspersky still uses signature-based scanning."
"The solution could provide more frequent updates."
"It would be great if, as an additional feature, you could download updates without deploying updates to end users."
"I might have the best product in the market. But if it's not properly configured, then I'm losing many of these features. I'm not getting the most out of them. And this is actually one of the biggest challenges that we're facing."
"We need a more complete Mobile Device Management (MDM) system."
"It needs to die. In my opinion, Symantec was a really great security company, 10, 15 years ago. They went out, they bought all the great tools and then they never did anything with them. So they've just fallen behind and there's nothing that's going to work now to bring them back up the date that's going to regain user confidence."
"In a few cases, when we enable the IPS/IDS feature, there are performance-related issues on the end devices. If we run quite a few features of Symantec, especially the IPS/IDF, it consumes a lot of processing and memory capacity."
"When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped."
"The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it."
"The solution could be more secure and scalable."
"The support from Symantec has been poor in my experience. They did not have the knowledge to help us with the issues we were facing."
"It seems that its not working very well with VMWare."
"After selling this product, what we have observed is that the system gets slower, which is a major issue."
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Kaspersky Endpoint Security for Business is ranked 12th in Endpoint Protection Platform (EPP) with 111 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Kaspersky Endpoint Security for Business is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Kaspersky Endpoint Security for Business writes "Easy to setup, stable and good security use cases". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Kaspersky Endpoint Security for Business is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Fortinet FortiClient, ESET Endpoint Protection Platform and Trend Micro Apex One, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Kaspersky Endpoint Security for Business vs. Symantec Endpoint Security report.
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