We performed a comparison between LogMeIn Central and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup was pretty straightforward."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"I have called for help to their technical support, and they have been extremely helpful."
"The initial setup was very easy."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"NinjaOne's best feature is its monitoring."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The most important aspect of this tool is the security it provides our company."
"Good at managing updates and for remote support."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"It's not really a true RMM product but more of just a remote access."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"Our clients are having issues with printing."
"They should provide intermediate device limit options for the users."
"I do not like the antivirus."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The graphical user interface could be improved."
"NinjaOne's pricing and user interface needs improvement."
"I want NinjaOne to improve the reports."
"The solution could improve by optimizing the internet connection being used."
"The NinjaOne distribution server is highly dependent on an active directory."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 15 reviews. LogMeIn Central is rated 8.6, while NinjaOne is rated 8.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". LogMeIn Central is most compared with TeamViewer, Microsoft Configuration Manager, Atera, LogMeIn Rescue and Kaseya VSA, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, ConnectWise Automate and Kaseya VSA. See our LogMeIn Central vs. NinjaOne report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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