We performed a comparison between Microsoft Remote Desktop Services and Parallels Access based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is really fast."
"I give the stability a nine out of ten."
"It is a stable product."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"In terms of the valuable features, I like the profile, the new version is really good."
"You can scale the product."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"I like that it works. In most cases, it's predictable. You know what you get."
"We don't have problems with stability. Everything is good."
"It's got a very easy-to-use interface."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"It's great that the total deployment can happen completely remotely."
"The reliability of the solution could improve."
"There is a limitation on the number of concurrent users."
"Lacks a notification feature when internet is down."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"The solution should introduce a chat feature for end users."
"We are searching for a product with better remote access and remote sessions."
"They could improve the reporting."
"The solution may not scale well for enterprises."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Parallels Access is ranked 12th in Remote Access with 5 reviews. Microsoft Remote Desktop Services is rated 8.0, while Parallels Access is rated 8.8. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Apache Guacamole, whereas Parallels Access is most compared with TeamViewer, Splashtop Remote Support, VNC Connect, LogMeIn Pro and TeamViewer Tensor. See our Microsoft Remote Desktop Services vs. Parallels Access report.
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