We performed a comparison between New Relic and OmniPeek based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The product allows the developer to see the actual problems in the applications."
"The pricing is pretty good."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"We like the performance of the product."
"The monitoring so far has been good and we are happy with it."
"The most valuable feature is OmniPeek is user-friendly."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"It's a solid piece of software. It's stable."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The Wi-Fi side needs improvement."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The price could improve."
"I don't see a clear roadmap in the future for improving this software."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"The solution's automation has room for improvement."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while OmniPeek is ranked 30th in Application Performance Monitoring (APM) and Observability with 6 reviews. New Relic is rated 8.6, while OmniPeek is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa, LogicMonitor, SolarWinds NPM and DX Performance Management. See our New Relic vs. OmniPeek report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Network Monitoring Software vendors.
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