We performed a comparison between New Relic and Palantir Foundry based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The most valuable feature is the ability to manage the application flow."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"Great features available in one tool."
"Live video sessions enhance the available documentation and allow you to ask questions directly."
"The virtualization tool is useful."
"Palantir Foundry is a robust platform that has really strong plugin connectors and provides features for real-time integration."
"The interface is really user-friendly."
"The data lineage is great."
"It is easy to map out a workflow and run trigger-based scripts without having to deploy to another server."
"The solution provides an end-to-end integrated tech stack that takes care of all utility/infrastructure topics for you."
"The price could improve."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"I haven't come across any features that are lacking."
"The data lineage was challenging. It's hard to track data from the sources as it moves through stages. Informatica EDC can easily capture and report it because it talks to the metadata. This is generated across those various staging points."
"It requires a lot of manual work and is very time-consuming to get to a functional point."
"They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."
"Cost of this solution is quite high."
"The solution could use more online documentation for new users."
"It would be helpful to build applications based on Azure functions or web apps in Palantir Foundry."
"If you want to create new models on specific data sets, computing that is quite costly."
"Some error messages can be very cryptic."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Palantir Foundry is ranked 5th in IT Operations Analytics with 13 reviews. New Relic is rated 8.6, while Palantir Foundry is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Palantir Foundry writes "The data visualization is fantastic and the security is excellent". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Palantir Foundry is most compared with Azure Data Factory, Palantir Gotham, SAP Data Services, AWS Glue and Alteryx Designer. See our New Relic vs. Palantir Foundry report.
See our list of best IT Operations Analytics vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
