We performed a comparison between Newgen OmniFlow and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The most valuable feature is the flexibility in using it."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The interface is quite simple and easy to use, even for beginners."
"Fast prototyping."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"The development teams should be more agile and they need to have more team members."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"I would like to see more automated analytics built into the solution."
"In terms of stability, like every product it has its issues."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"This is an expensive solution."
"The solution could be more scalable."
"The unit testing needs to improve, as well as the user interface."
"Pega should work on redefining their model and creating a demand for their skills."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"I would like to see Pega BPM improve the user experience."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
Newgen OmniFlow is ranked 30th in Business Process Management (BPM) while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Newgen OmniFlow is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Newgen OmniFlow is most compared with IBM BPM, Camunda, Appian, Nintex Process Platform and Apache Airflow, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Newgen OmniFlow vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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