We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We appreciate the fact that this solution will operate with both native and third-party applications. This has meant that we don't need to change all of our systems to accommodate it within our network."
"The solution is pretty straightforward to setup and use."
"The most valuable features of the Oracle Cloud Platform are good visualization and analytics. The solution is very well integrated with predictive analytics and forecasting. These features go beyond the traditional reports and visualization."
"I find the interface to be great."
"I like the solution’s stability, performance, and fault alerts."
"Oracle Cloud Platform is a good solution because with large data platforms the data migration can be a challenge and this is the reason to move and migrate towards the cloud from on-premises."
"The pricing isn't too bad."
"The main benefit is that you're getting all of the resources you require on a subscription base. So, you get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost."
"The reporting tools are very solid."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"We use this solution to track customer activities, opportunities and contact information."
"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."
"he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis."
"The solution provides a preferred method of backing up data."
"The solution is very robust and easy to develop in."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"It takes more time to release resources than one of its competitors."
"Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."
"Portability of the VMware environment into the Oracle Cloud should be made more simple."
"In a future release, they could improve by adding some form of machine learning and artificial intelligence."
"Oracle Cloud is not a user-friendly tool. From an improvement perspective, I want Oracle Cloud to be more user-friendly."
"The monitoring tool and the migration from on-premise to the cloud should be much easier."
"It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time."
"The solution's reporting part is not good and needs more development."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"The solution is a bit expensive."
"Its documentation and price should be better."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
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Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform report.
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We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
