We performed a comparison between Pega Robotic Process Automation and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tech support is highly available and there is plenty of online training available."
"They are leaders in the same industry."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"The option to record processes is the most important feature of UiPath. We can use it to record every action automatically and it is then converted to a workflow. This workflow defines the complete set of processes so that we can automate every requirement."
"People, in their careers, can become relevant again. If they are in a dying industry or disrupted industry, they can get into something that's growing rapidly. If you have a computer, and a decent internet connection, you can have a new career in a fairly short amount of time."
"Technical support for UiPath is great."
"Overall, the most valuable aspects are the automation, UI navigation, and orchestration."
"Studio is the most valuable feature from the aspect of developing a bot. It is very nice from the drag and drop perspective. It is very easy to follow and has low guidance from the technical aspect."
"The solution provides ease of access for users with limited knowledge."
"It takes a very manual, key punch-oriented job and automates it, so the user can do more intelligent work."
"The return on investment is really good"
"Pega Robotic Process Automation scalability is too low."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"I would like to see an enhanced auditing feature included."
"Rule versioning and deployment to enable parallel development could still be improved"
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"The way integration classes are created could be improved."
"It's difficult not knowing when alerts will arrive."
"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."
"I would like to see the OCR, machine learning, and cognitive package that is being discussed in the next release."
"We have had some problems with processing errors, but these are largely due to our legacy system and UiPath is working to help resolve the issue."
"When you're nesting certain workflows, it can get a little complicated as you start getting deeper."
"In UiPath they should improve the input and outputs of processes. I found it very complicated."
"Many of the features that UiPath has are good, although better documentation is required for them."
"The user interface needs a little bit of improvement because it looks a little cheap due to being a very old tool. Otherwise, it works well."
"On the investment side, it is a huge investment, especially with the current situation in Sri Lanka. If they can reduce the price or provide affordable packages, it will be very helpful."
"UiPath is not that fast."
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Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 22 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 767 reviews. Pega Robotic Process Automation is rated 7.6, while UiPath is rated 8.8. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Pega Robotic Process Automation is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, Pega CRM and WorkFusion, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and Tungsten RPA. See our Pega Robotic Process Automation vs. UiPath report.
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