We performed a comparison between Salesforce Einstein Analytics and Zoho Analytics based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have found the scalability to be very good."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"he most valuable feature of the solution is its ease of use."
"It's scalable."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The solution scales extremely well."
"The initial setup is straightforward."
"The integration interface is very easy to use and allows you to directly connect to a variety of APIs."
"The front end of this solution including the graph generation using SQL has been most useful."
"I like the way I can share dashboards and embed dashboards. I normally use embedding. So, I create a dashboard, and I embed it into specific websites. Sharing of the dashboard is seamless, and it is easier than any other visualization platform, even Tableau."
"Ask Zia is a great feature that I use to quickly decide what improvements I need to make in order to present the data that I want to show."
"Zoho Analytics is the best software for giving reports to customers and we can create any report that is required."
"Zoho Analytics's most valuable feature is the ability to provide excellent analytics through a single platform."
"We use the solution for financial and sales analytics. It brings data from our IT incident management tool. Hence, we have three business use cases for IT support, sales and financials."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"The product is expensive."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"The tool needs to improve analysis and add more features."
"There is a limitation that we cannot create more than 300 columns in a worksheet on Zoho Analytics."
"They should provide white labeling with a cheaper option. I know they have a white labeling feature in which I can white label Zoho Analytics with my company theme, logo, and URL, but it seems a little expensive. If they can make it cheaper, it would be great. The same is applicable to Tableau."
"A higher degree of artificial intelligence could be included in this solution. The data and overall insights could be improved."
"In terms of improvement, they have a limited number of graphs available in their store. They should come up with more graph style forms. They should have more charts and at the same time, you can't create panels like with Microsoft BA."
"I have a lower rating when it comes to Zoho Analytics. The tool has poor performance. It needs to improve the dimensions and measures."
"The support for Zoho Analytics is pathetic."
"The navigation on the interface is not intuitive."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while Zoho Analytics is ranked 13th in BI (Business Intelligence) Tools with 24 reviews. Salesforce Einstein Analytics is rated 8.2, while Zoho Analytics is rated 8.2. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Zoho Analytics writes "An easy-to-set up solution that helps in the scheduling of reports and dashboards". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer, whereas Zoho Analytics is most compared with Apache Superset, Tableau, Microsoft Power BI, Looker and Qlik Sense. See our Salesforce Einstein Analytics vs. Zoho Analytics report.
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