We performed a comparison between Salesforce Marketing Cloud and Sitecore Digital Marketing System based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management."Salesforce is constantly evolving and have a good release cycle."
"You can schedule reports, there's a lot of supporting tools, and you have access to all that information."
"The most valuable feature of Salesforce Marketing Cloud is the ability to sell the products we have made to customers. Overall the solution is very useful for business."
"The most valuable features of Salesforce are the automation and the ability to create dashboards which provide a wider picture of what is going on."
"It is easy to use."
"The notification system for customer alerts, including the integration of various communication channels such as email, SMS, and mobile push, is excellent."
"Marketing Cloud has improved our productivity and our team enjoy using it."
"We use this solution for reporting, pipeline generation, and forecasting."
"The platform’s most valuable feature is the ability to create web pages with ease."
"We have struggled to get resolution of support tickets from the Salesforce team."
"Salesforce Marketing Cloud should include more point-and-click functionality."
"Salesforce Marketing Cloud could improve by having more graphical options because a lot of tables are now only numbers and percentages and data. I prefer graphs, lines, and pie charts. I know there are ways to receive this from Salesforce Marketing Cloud. It doesn't play a huge role in my daily work to invest the time to figure it out. I feel that it would be time wasted. They could make the graphical options easier to find and use in the future."
"Marketing Cloud should change the script language that it uses because it's not good. It's tricky and difficult to develop."
"The technicality of the solution can be streamlined."
"An additional feature needed would be better capacity for personalization."
"The product could use a little bit of BI in the sense of rule-based building."
"If you want to use advanced features in Salesforce Marketing Cloud, they are extremely difficult to use."
"In a few scenarios, Sitecore DMS works slowly."
Salesforce Marketing Cloud is ranked 1st in Marketing Management with 51 reviews while Sitecore Digital Marketing System is ranked 9th in Marketing Management with 1 review. Salesforce Marketing Cloud is rated 8.4, while Sitecore Digital Marketing System is rated 8.0. The top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". On the other hand, the top reviewer of Sitecore Digital Marketing System writes "Helps in creating web pages efficiently and has a simple setup process ". Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and SAP Marketing Cloud, whereas Sitecore Digital Marketing System is most compared with Microsoft Dynamics CRM, Liferay Digital Experience Platform and OpenText TeamSite.
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We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
