We performed a comparison between SolarWinds NPM and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour."
"The most important feature is reporting. The reports that are generated are useful and they save a lot of time with respect to monitoring."
"I found a lot of valuable features in SolarWinds NPM, such as the customized application monitoring that allows you to customize any monitoring and script customization, and you also have the option to deploy and upgrade SolarWinds NPM online, which is very useful for my organization."
"The most valuable feature is the graphical user interface."
"The ability to quickly identify downtime is the most valuable."
"SolarWinds dashboard is very fast. Also, their interface is very good, it looks very user-friendly. The product allows me to see a summary of the network being monitored at a glance."
"A product that is well-tested and trusted in demanding situations."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"The installation and configuration process are easy."
"The solution effectively monitors network devices and servers."
"WhatsUp Gold is very easy to deploy."
"The threshold alerting is the most valuable feature."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The documentation is very good."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The Wi-Fi side needs improvement."
"Technical support can be slow to respond."
"The only real caveat that we have or that I have an issue with is when I go on vacation, it's a little hard for me to go and modify alerts so that I don't get alerted about things when I'm on vacation."
"We'd like to see a bit more automation in the future."
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
"They have had a rather large security breach in the past. It's cost some companies customers."
"SolarWinds NPM needs to increase its elements. One polling engine can only support 10,000 elements then it becomes slow. There are limitations even if you have the full SLX version license."
"The solution does not offer much customization so is somewhat inflexible."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"Importing the maps and being able to customize them could be easier."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"You have to invest a few days to become an expert in this solution."
"Regional product team support is not very good."
"I might like to see a better interface in the future."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. SolarWinds NPM is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and HPE OneView, whereas WhatsUp Gold is most compared with Grafana, Zabbix, PRTG Network Monitor, Nagios XI and ManageEngine OpManager. See our SolarWinds NPM vs. WhatsUp Gold report.
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