We performed a comparison between ThousandEyes and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable features are integration and ease of use."
"The solution is very easy to use."
"The authentication overall - including to the VPN and LAN - is excellent."
"It's fairly easy to set up."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The installation process is not hard at all."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"It is stable."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The threshold alerting is the most valuable feature."
"The documentation is very good."
"The installation and configuration process are easy."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The solution effectively monitors network devices and servers."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"It might be practical to extend monitoring capabilities to include network devices"
"It would be nice if the solution covered other areas like server monitoring."
"The tool does not provide features for application-level monitoring."
"They only offer synthetic requests."
"It's an expensive solution."
"ThousandEyes could improve the dashboards by adding more features."
"There is room for improvement in terms of customization and user-friendliness."
"I would like the product to offer more agility."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The interface needs some work."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"The technical support does not bother to respond."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"You have to invest a few days to become an expert in this solution."
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ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews while WhatsUp Gold is ranked 45th in Network Monitoring Software with 22 reviews. ThousandEyes is rated 8.4, while WhatsUp Gold is rated 7.8. The top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, Dynatrace and AppDynamics, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, PRTG Network Monitor and Nagios XI. See our ThousandEyes vs. WhatsUp Gold report.
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