OpenText Diagnostics Reviews

Name: OpenText Diagnostics
Brand: OpenText
Rating: 4 (4 reviews)

3.9 out of 5

4 reviews
75% willing to recommend

1,987 followers

What is OpenText Diagnostics?UNIXBusinessApplication
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Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.

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OpenText Diagnostics is the #35 ranked solution in APM tools. PeerSpot users give OpenText Diagnostics an average rating of 7.8 out of 10. OpenText Diagnostics is most commonly compared to Dynatrace: OpenText Diagnostics vs Dynatrace. OpenText Diagnostics is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 25% of all views.

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2024

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Helped 770,765 peers since 2012

Featured reviews

Ravi Suvvari

Performance and Fault-tolerance Architect with 1,001-5,000 employees

Jul 20, 2022

HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

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Kalyan Maddula

Presales Manager at a tech services company with 51-200 employees

Dec 22, 2021

The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out. By using Micro Focus Diagnostics it will tell you the root cause of why it timed out. It may be the database, a network problem, or an application problem. The information from the diagnostics is detailed. Developers will love it.

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it_user1213956

Consultant at basistek

Dec 3, 2019

We primarily use the solution so that our clients can see data from us The diagnostics and configuration are the solution's most valuable aspects. We can change the agent's configuration and instrumentation, and we can increase or decrease the agent's performance. These are helpful capabilities…

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OpenText Diagnostics market share

As of April 2024, the market share of OpenText Diagnostics in the Application Performance Monitoring (APM) and Observability category stands at 0.2%, marking a decrease of 1.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Key learnings from peers

Valuable Features

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."

Room for Improvement

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Application Performance Monitoring (APM) and Observability Buyer's Guide for additional reliable information.