We performed a comparison between Akamai Secure Internet Access Enterprise and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The best feature of Akamai SPS Threat Avert is that it's very user-friendly compared to other technologies."
"Some clients only want DNS security, while others want more of the advanced features that it has available."
"It is user-friendly. It is easy to manage the solution."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"The insight into what our users are doing via Cisco Umbrella is valuable. Knowing that we're protecting our users as they leave our network is also valuable now because we've got more hybrid working."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"Reports provide insight into internet usage and information helpful in creating QoS rules."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Akamai SPS Threat Avert's pricing could be improved because it's a very expensive enterprise solution."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"It needs better integration with external threat feeds to improve scoring."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"Although Cisco Umbrella has an excellent global network footprint, there is still room for improvement and growth in this area. Additionally, there are bandwidth limitations associated with the connectors that need to be addressed. To be a viable solution for larger offices, Cisco Umbrella must continue to expand and improve its capabilities in these areas."
"Its reliability and the response time of the support team can be better."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
"Its DNS service does not support IPv6 query."
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Akamai Secure Internet Access Enterprise is ranked 25th in Secure Web Gateways (SWG) with 1 review while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Akamai Secure Internet Access Enterprise is rated 9.0, while Cisco Umbrella is rated 8.8. The top reviewer of Akamai Secure Internet Access Enterprise writes "A user-friendly security SaaS provider with an easy setup". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Akamai Secure Internet Access Enterprise is most compared with Zscaler Internet Access, Infoblox Advanced DNS Protection, Palo Alto Networks DNS Security, Infoblox BloxOne Threat Defense and F5 BIG-IP DNS, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG.
See our list of best Secure Web Gateways (SWG) vendors and best Domain Name System (DNS) Security vendors.
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