We performed a comparison between Amazon CloudWatch and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Datadog ultimately won out in this comparison. According to reviews, Datadog appears to be a more comprehensive and high performing solution. Amazon CloudWatch does come out on top in the setup and pricing categories, however.
"Setting up this product was easy. I found data analytics as its most valuable feature."
"What I found most valuable in Amazon CloudWatch is that it gives you detailed information, which I found helpful because it can even provide you with data for the past one minute, which is quite granular. That was what helped me most in terms of finding the root causes. Task automation is another valuable feature of Amazon CloudWatch."
"The tool's UI is good. One can scroll through the logs very easily."
"I can put it in a simple term, its simplicity is always there."
"The monitoring feature is valuable."
"The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights."
"The detection is the most valuable feature."
"It is a robust analytical tool and it goes beyond mere functionality and extends into the realm of providing comprehensive insights."
"Datadog is easy to use and easy to deploy. It's a better solution compared to others on the market in terms of being budget friendly for our customers."
"I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable."
"The network map is crucial in identifying bottlenecks and determining what needs more attention."
"Datadog agents act as an integration to different services, providing easy access and management."
"I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution."
"The solution is useful for monitoring logs."
"The solution's SaaS model is easy to manage and works well in single- or multi-cloud environments."
"The dashboards are great."
"CloudWatch doesn’t monitor disk throughput by default."
"When customers want to see the CPU or memory utilization there is a cost. This should be free to see the utilization."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"The technical support must be improved."
"The graphical interface has room for improvement. CloudWatch only gives you a breakdown of what's wrong. However, it would be nice if it could automatically remedy the problems it identifies. You should be able to configure it so that when a specific condition arises, it will take a predefined action."
"The solution's pricing is a bit higher."
"I do not know whether or not CloudWatch can be integrated with on-prem services."
"I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required."
"We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer."
"While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation."
"Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites."
"The pricing is a bit confusing."
"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."
"I would like the tooling to have better integration in Slack, specifically sending out reminders to the relevant people to take breaks, do a retrospective, and specify with emojis which messages to log."
"Even though it is powerful on its own, the UI-based design lacks elegance, efficiency, and complexity."
"I often have issues with the UI in my browser."
Amazon CloudWatch is ranked 12th in Log Management with 40 reviews while Datadog is ranked 3rd in Log Management with 137 reviews. Amazon CloudWatch is rated 8.0, while Datadog is rated 8.6. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Amazon CloudWatch is most compared with Zabbix, Google Cloud's operations suite (formerly Stackdriver), Dynatrace, SolarWinds NPM and Nagios XI, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Coralogix. See our Amazon CloudWatch vs. Datadog report.
See our list of best Log Management vendors and best Cloud Monitoring Software vendors.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.