We compared Amazon CloudWatch and Nagios XI based on our users' reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Amazon CloudWatch users liked the solution’s simplicity, intuitive interface, and ability to handle large workloads. Users also praised CloudWatch’s comprehensive monitoring and alerts. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for improvement: Some reviews mentioned that Amazon CloudWatch could improve performance and dashboard visualization. Others noted that the solution lacked compatibility with some databases. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: Customers generally have positive opinions about Amazon's customer service. They commended the support team for its availability and timely issue resolution. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Amazon CloudWatch is generally described as easy to set up. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Amazon CloudWatch offers a flexible pricing structure based on usage and processing, without any separate licensing cost. Some users said that scaling up can be costly due to the need for additional storage space. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Amazon CloudWatch offers a return on investment by minimizing the need for manual monitoring. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Reviewers say that Amazon CloudWatch is a simple, intuitive solution that can handle large workloads, but some mentioned dashboard visualization and customizability as areas for improvement. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"Amazon CloudWatch's best feature stems from its ability to monitor app performance."
"What my company likes best about Amazon CloudWatch is that it's on AWS. My team also likes it for its log feature. As the solution is on AWS, it also has good pricing and resource availability, plus it's what clients choose. My company also chose AWS for Forge ECS, and at the time, there was a need for the log features provided by Amazon CloudWatch, so it's the solution my team went with."
"Monitoring time and ensuring ease in it is the most valuable feature."
"The product can be integrated with AWS very easily."
"The solution effectively monitors golden signals like CPU, page requests, and queues."
"Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment."
"We can set CPU thresholds using the solution."
"It's a very simple logging system."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"Nagios XI helped me to draw the network and check for system failures."
"An excellent solution that is easy and intuitive to implement."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"Nagios XI is a simple monitoring tool with performance management."
"I do not know whether or not CloudWatch can be integrated with on-prem services."
"The dashboard of Amazon CloudWatch is not very customizable right now."
"There could be further enhancements through CloudWatch's partnerships."
"The technical support must be improved."
"It is hard to configure; it is not a straightforward tool."
"It's not an advanced way of monitoring."
"I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required."
"Incorporating a straightforward method or a plug-and-play solution for integrating these databases with our systems, facilitating smooth data transfer, and enabling the creation of dashboards for monitoring and analysis would be beneficial."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The product does not have SAP monitoring."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"I would like to see support for notification via SMS."
"The product's stability could be even better."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews. Amazon CloudWatch is rated 8.0, while Nagios XI is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and Instana Infrastructure Monitoring, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor and Wireshark. See our Amazon CloudWatch vs. Nagios XI report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
