We performed a comparison between Amazon Route 53 and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about Cloudflare, Microsoft, Amazon Web Services (AWS) and others in Managed DNS."The scalability is the most valuable feature."
"The main DNS resolution is really, really fast."
"The solution offers you the flexibility to control configuration rules."
"The most valuable feature is that it works very well."
"It stands out for its user-friendly interface, seamless integration with other AWS services, and ability to efficiently manage DNS, making it a valuable tool for various deployment scenarios, including those involving Kubernetes on AWS."
"The initial setup is good and straightforward."
"The feature for health check efficiently impacts the uptime and reliability of AWS servers including EC2 and EKS."
"Amazon Route 53 is a DNS resolution service that helps you to map your hostname to another hostname."
"We've found it to be stable and good for our customers."
"It has the ability to quickly block new threats."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"Reports provide insight into internet usage and information helpful in creating QoS rules."
"We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far."
"Cisco Umbrella is absolutely stable."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"The product’s security and disaster recovery features need enhancement."
"Supporting DNS check is one feature missing in the solution."
"The multiple routing policies present in the product have certain shortcomings where improvements are required."
"When we are looking at the model registry, it may be not clear sometimes. For example, if you use a single grid model and group or registry, it has a different SDK in the pilot. And it may be not so comfortable to use both of them because it is two different places for keeping things in order."
"The cost calculator for determining the cost of Route 53 is a little bit obscure."
"Streamlining and optimizing processes related to Procter, VPN workflows, and other subjects based on specific needs would allow for continual improvement and adaptation to the evolving requirements of the system."
"It may not always be easy to integrate with on-premise infrastructure, especially with the complexity of the resolver and other factors involved. Improvements could be made to enhance the ability to integrate seamlessly."
"The solution’s pricing and technical support could be improved."
"Support for multiple domains is important to us."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"It's a very new product, so it's quite immature at the moment. It can be more user friendly."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
"For us, as an MSP, the initial licensing changes were a roadblock, and they still could be a lot clearer. Specifically, it's an honor-based licensing system. We'd like it to be more specific to our traffic or our users so that we can make sure that the customer is paying for all their licensing."
"User interface could be a little smoother and more intuitive."
Amazon Route 53 is ranked 3rd in Managed DNS with 19 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Amazon Route 53 is rated 8.6, while Cisco Umbrella is rated 8.8. The top reviewer of Amazon Route 53 writes "Provides clear documentation, easy to understand, simplifies management and efficiently handles our domain-related configurations and DNS records". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Amazon Route 53 is most compared with Azure DNS, Cloudflare DNS, Google Cloud DNS, Akamai Edge DNS and Neustar UltraDNS, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG.
We monitor all Managed DNS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
