We performed a comparison between AppDynamics Browser Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It is a stable solution that helps address user issues well."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"The most valuable feature is the end-user monitoring."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"It provides a lot of data, so it helps businesses identify their user base."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The versatility of the solution is its most valuable feature."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"The interface and user experience could be better."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"The pricing falls within the mid-range category."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"I would like to see support for mobile testing and mobile monitoring."
"The deployment process could be improved."
"It is very difficult to award the service level cycles at an endpoint level."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"I haven't come across any features that are lacking."
"They should bring the pricing down to be more competitive."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
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AppDynamics Browser Real-User Monitoring is ranked 25th in Application Performance Monitoring (APM) and Observability with 14 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability and AWS X-Ray, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our AppDynamics Browser Real-User Monitoring vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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