We performed a comparison between AppDynamics Mobile Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."
"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."
"The most valuable feature of the solution is its GUI."
"For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."
"Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable."
"We have found the scalability to be quite good."
"The product's initial setup phase was very easy."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The most valuable feature is application monitoring."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"We detect issues using dashboards that we built on New Relic."
"The solution is scalable, and it is easy because all the documentation is available."
"End-user Synthetics and monitoring are very good."
"In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels."
"I would like to see accommodation for millisecond granularity, as we only have one-second granularity now."
"There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."
"I would like to see a better way to automate actions based on the events generated by the tool."
"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options."
"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The price needs improvement."
"They should bring the pricing down to be more competitive."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
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AppDynamics Mobile Real-User Monitoring is ranked 5th in Mobile APM with 6 reviews while New Relic is ranked 2nd in Mobile APM with 152 reviews. AppDynamics Mobile Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Mobile Real-User Monitoring writes "Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Mobile Real-User Monitoring is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our AppDynamics Mobile Real-User Monitoring vs. New Relic report.
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