We performed a comparison between Appian and OpenText AppWorks based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"What I found most valuable in Appian is that it lets you drill down on multiple things through the structure of the reporting and UI side. It's also low-code, yet it results in quick deliverables."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"One of the most useful features is the code is customizable, we can make it our own."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"There is no UI customization possible."
"Appian could improve their customer-facing initiatives."
"It is also not easy to learn. Training tutorials could be improved."
"The tool itself is pretty good, but the main area that we struggled with was the backend. The frontend development is really good, but the backend modeling can be streamlined a little bit. There are good integrations, but tying them through the data layer and then up into the frontend could be improved a little bit. It does read/write on the data source, and you can configure it to just write or just read, but there is a little bit of work involved."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"Architecture of product and scalabiility issues."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"AppWorks could be improved by including BPM simulation."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"The crucial missing element is the archival function."
"The integration could improve."
"The solution needs to continue to enhance the low-coding feature within the product itself."
"There is room for improvement in the pricing structure."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while OpenText AppWorks is ranked 16th in Business Process Management (BPM) with 8 reviews. Appian is rated 8.4, while OpenText AppWorks is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of OpenText AppWorks writes "Automates processes like purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas OpenText AppWorks is most compared with Microsoft Power Apps, ServiceNow Now Platform, OutSystems, Mendix and Pega BPM. See our Appian vs. OpenText AppWorks report.
See our list of best Business Process Management (BPM) vendors.
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