We performed a comparison between AppRiver Email Security and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The initial setup was easy."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The technical support is good and quick to resolve issues."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Microsoft Defender for Office 365 is a stable solution."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"They are very easy to use."
"The initial setup of Microsoft Exchange Online Protection was easy."
"The threat management feature includes policies and alerts that are valuable."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"The product's most valuable feature is third-party integrations."
"The initial setup is just a standard process."
"It offers great security against malware and other threats."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"It has a really nice web-based administration console."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Microsoft Defender for Office 365 should be more proactive."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"The company should focus on adding threats that the solution is currently unable to detect."
"There's room for improvement regarding the time frame for retrieving emails."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Email security checks contain a small number of false positives."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"Microsoft has some training portals, but more could be developed."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"Performance and speed should continue to be improved."
"It would be helpful for customers if Plan 1 features were included with EOP."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
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AppRiver Email Security is ranked 23rd in Email Security with 2 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. AppRiver Email Security is rated 9.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". AppRiver Email Security is most compared with Avanan, Proofpoint Email Protection, Mimecast Email Security, IRONSCALES and Abnormal Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Kaspersky Security for Mail Server. See our AppRiver Email Security vs. Microsoft Exchange Online Protection (EOP) report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
