We compared Fortinet FortiMail and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. Microsoft Exchange Online Protection has proven to be a profitable investment.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"There are several features that I consider valuable."
"The product's scalability is good."
"The technical support is good and quick to resolve issues."
"The deployment capability is a great feature."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"It is a scalable solution."
"The biggest implementation my team has done for Fortinet FortiMail was for more than five thousand people, and the most valuable feature was its anti-spam feature."
"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage."
"A full-featured email gateway solution that contains security threats reliably."
"FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us."
"The anti-spam features are valuable."
"The solution is very, very stable."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"The product protects against malware."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"It's definitely scalable."
"It offers great security against malware and other threats."
"The initial setup is just a standard process."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"The company should focus on adding threats that the solution is currently unable to detect."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"There's room for improvement regarding the time frame for retrieving emails."
"The custom alerts have to improve a lot."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Configuration requires going to a lot of places rather than just accessing one tab."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language."
"Issues with the current email search functionality."
"The solution's pricing is flexible and can be adjusted for African utility companies. Microsoft often offers special pricing formulas for African governments and organizations and it is similar to Fortinet FortiMail. In my country, government institutions receive discounted pricing from Fortinet FortiMail."
"I believe there is room for enhancement in content and web security features."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"Fortinet FortiMail's pricing could be improved."
"Sometimes, the tool flags legitimate incoming traffic as spam."
"It is not easy to install."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The solution must improve the user experience."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The reporting needs a little bit of improvement."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Fortinet FortiMail is rated 8.6, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Fortinet FortiMail is most compared with Cisco Secure Email, Barracuda Email Security Gateway, Fortinet FortiMail Cloud, Proofpoint Email Protection and Trend Micro Email Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Barracuda Email Security Gateway and Trend Micro Email Security. See our Fortinet FortiMail vs. Microsoft Exchange Online Protection (EOP) report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.