We performed a comparison between ARCON Privileged Access Management and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's deployment phase was easy."
"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"We use ARCON Privileged Access Management to monitor and record our admin users' activity."
"It is recording video records for Windows and command-line reports for others, Linux and AIX, of whatever activities being carries by that particular administrator."
"The initial setup was very simple. There was only one server we had to setup. We needed to store all the passwords, and a secure database is used."
"The notification alert feature where the network admin gets notified of probable malicious activity is the most valuable feature."
"After storing the administrator password in this password vault of the solution, the solution can automatically go and change the password based on the defined frequency with the defined complexity."
"For compliance, each change I do, in each of the servers, is clearly recorded. We recently faced an audit and this was an awesome feature. Even our auditor had praise for it saying, "This is really a good feature.""
"Whoever built it from the ground up, they understand how an organization is laid out."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"Stability is solid as a rock."
"It reduces the viral attacks on my website. It also allows certain users access to see what happens daily."
"Password Management and Session Recording. The simplicity and ease that it is to be up and running out-of-the-box is very much appreciated."
"It gives you list of servers, so you can see which users have access to which servers. This is really useful, so we can make sure nobody is getting extra access than what is needed."
"We can check the activities in the server for fragile files and documents in case of any issues."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"The auto-password change feature which was recently added. It is supposed to change the password. However, in some cases, while changing the password, it has caused me to lose to connection due to network-related issues or something similar. What we need to have is a type of log for failure of password change."
"Currently, along with the upgrade of the ARCON solution, we have to consider the desktops and the endpoints from where the solution will have to be accessed. We have to upgrade those endpoints and desktops as well. So upgrades are not smooth."
"Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"A few areas for improvement in ARCON would be performance optimization, ensuring smoother management."
"The product is browser dependent. As of now, it only works on Internet Explorer from the client side. Admins cannot use any other browsers (Chrome, Edge, Firefox, etc.) to access the client manager online."
"The usability should be expanded to other browsers like Chrome and Firefox."
"There are some features lacking but they typically are added when the upgrades are released."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"The management console could be improved."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
"The setup is complex."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
More ARCON Privileged Access Management Pricing and Cost Advice →
More Symantec Privileged Access Manager Pricing and Cost Advice →
ARCON Privileged Access Management is ranked 8th in Privileged Access Management (PAM) with 32 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. ARCON Privileged Access Management is rated 7.8, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of ARCON Privileged Access Management writes "Offers good session monitoring and recording features". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". ARCON Privileged Access Management is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), ManageEngine PAM360, BeyondTrust Endpoint Privilege Management and senhasegura Session Management, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, Delinea Secret Server and VMware Identity Manager. See our ARCON Privileged Access Management vs. Symantec Privileged Access Manager report.
See our list of best Privileged Access Management (PAM) vendors.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
