We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Exabeam Fusion SIEM based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"One of the most valuable features of Microsoft Sentinel is that it's cloud-based."
"The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."
"I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box."
"Microsoft Sentinel comes preloaded with templates for teaching and analytics rules."
"Sentinel has an intuitive, user-friendly way to visualize the data properly. It gives me a solid overview of all the logs. We get a more detailed view that I can't get from the other SIEM tools. It has some IP and URL-specific allow listing"
"The Identity Behavior tab furnishes us with the entire history linked to each IP or domain that has either accessed or attempted to access our system."
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation."
"Usability is the most valuable feature. The accessibility is quite good."
"It is a robust product and has multiple valuable features."
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"The correlation feature is good."
"ESM has valuable features for event prediction and security analysis."
"I have customers that like the EUBA functionality of it. The solution has the ability to build a session, basically. It pulls a lot of information together, for example, everything a user does in a specific timeframe. It's quite helpful."
"The user interface and the timelines they use are the most valuable features. The price model is very simple so that one can understand it easily and there are no surprises within it."
"Exabeam Fusion SIEM has a good performance and more advantages than traditional solutions."
"Timeline based analysis; good platform support"
"The setup is not difficult. It was easy."
"The solution's initial setup process is easy."
"The advanced analytics has a really great overview of user behavior."
"The most valuable feature of Exabeam Fusion SIEM is the easy-to-use user interface."
"I would like to see more AI used in processes."
"They should integrate it with many other software-as-a-service providers and make connectors available so that you don't have to do any sort of log normalization."
"The reporting could be more structured."
"The KQL query does not function effectively with Windows 11 machines, and in the majority of machine-based investigations, KQL queries are essential for organizing the data during investigations."
"They could use some kind of workbook. There is some limitation doing the editing and creating the workbook."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"It could have a better API to be able to automate many things more extensively and get more extensive data and more expensive deployment possibilities. It can gain some points on the automation part and the integration part. The API is very limited, and I would like to see it extended a bit more."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration."
"Customer service and support is our biggest challenge."
"Could benefit from a more modern interface."
"In certain cases, this product does have false positives, which the company should work on."
"ArcSight ESM is lacking cloud scalable technology."
"Adding to the number of certifications that they have, for example, ISO 27001, would be helpful."
"They need to focus on more of the MITRE ATT&CK Framework and coverage. They claim they cover about 70 to 80%. I'm not sure if it's really quite that much, however."
"Updating the new release of Exabeam Fusion SIEM takes time and slows our performance."
"The organzation is rigid and not flexible in the way they operate"
"We had a large volume right from the beginning and they weren't quite prepared for that. That's something that they should think about when it comes to customers that have a large volume to start off with."
"I believe if it were more flexible it would be a better product."
"The initial setup of Exabeam Fusion SIEM is complex because it needs to integrate with the SIEM solution, but after this is complete it is straightforward."
"They should provide detailed information about detecting phishing emails."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Exabeam Fusion SIEM is ranked 29th in Security Information and Event Management (SIEM) with 10 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Exabeam Fusion SIEM is rated 8.0. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Exabeam Fusion SIEM writes "Enables centralized log collection on a single platform". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas Exabeam Fusion SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Splunk User Behavior Analytics, Palo Alto Networks Cortex XSOAR and Gurucul UEBA. See our ArcSight Enterprise Security Manager (ESM) vs. Exabeam Fusion SIEM report.
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