We performed a comparison between ArcSight ESM and Fortinet FortiSIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. Fortinet FortiSIEM users like its advanced agents and effective correlation capabilities. Reviews say FortiSIEM excels at anomaly reporting and threat hunting. ArcSight ESM users have recommended improvements in training, speed, and data administration. Fortinet FortiSIEM could benefit from better integration guides, more flexible reporting, and reduced resource consumption. Users also suggest adding more AI capabilities and improving database monitoring.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Some FortiSIEM customers consider Fortinet support to be satisfactory and efficient, while others were unhappy and thought the engineers could be more knowledgeable.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. Some FortiSIEM users found it effortless to install within a day or two. Nonetheless, others encountered difficulties regarding CPU and memory requirements, as well as a lengthier deployment time.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. FortiSIEM is generally regarded as reasonably priced and competitive. However, FortiSIEM may still be deemed costly in developing markets.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. Fortinet FortiSIEM has consistently delivered a positive return on investment for businesses.
"Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment."
"The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"Mainly, this is a cloud-native product. So, there are zero concerns about managing the whole infrastructure on-premises."
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"The Identity Behavior tab furnishes us with the entire history linked to each IP or domain that has either accessed or attempted to access our system."
"The product can integrate with any device."
"Sentinel has an intuitive, user-friendly way to visualize the data properly. It gives me a solid overview of all the logs. We get a more detailed view that I can't get from the other SIEM tools. It has some IP and URL-specific allow listing"
"There are some very powerful features to Sentinel, such as the integration of various connectors. We have a lot of departments that use both IaaS and SaaS services, including M365 as well as Azure services. The ability to leverage connectors into these environments allows for large-scale data injection."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"We have been satisfied with the support."
"The correlation feature is good."
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"Some of the benefits of using this solution are rapid correlation and near-time response on alerts."
"One of the most valuable features is that we can combine SOC and NOC operations in the same tool. We can provide NOC and SOC services in the same tool for two separate teams. There are plenty of third-party solutions that integrate with FortiSIEM. All these solutions already have a ready integration, and we have the possibility to create a custom connector for these solutions. Its reports are also very good."
"It is used as an alerting platform."
"The solution is easy to use and user-friendly."
"The solution’s IP database is awesome."
"It gives us the opportunity to generate notifications based upon rules that get triggered, and the rules could be specific to PCI, HIPAA, GIBA, NIST, and so forth."
"Fortinet FortiSIEM provides good detection against advanced threats."
"The stability is very reliable. It offers very good performance."
"The solution is very stable. It's run for years without the need to do anything except, add new patches when they are available, which are always a good idea to install."
"One key area that can be improved is by building a strong integration with our XDR platform."
"Its implementation could be simpler. It is not really simple or straightforward. It is in the middle. Sometimes, connectors are a little bit complex."
"I can't think of anything other than just getting the name out there. I think a lot of customers don't fully understand the full capabilities of Azure Sentinel yet. It is kind of like when they're first starting to use Azure, it might not be something they first think about. So, they should just kind of get to the point where it is more widely used."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"
"If I see an alert and I want to drill down and get more details about the alert, it's not just one click. In other SIEM tools, you just have to click the IP address of the entity and they give you the complete picture. In Sentinel, you have to write queries or use saved queries to get details."
"We're satisfied with the comprehensiveness of the security protection. That said, we do have issues sometimes where there have been global outages and we need to raise a ticket with Microsoft."
"We'd like also a better ticketing system, which is older."
"The roadmap is not clear."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"The onboarding process for this solution could be better. It also needs a better GUI."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"HPE ArcSight has a quite steep learning curve."
"The analytics feature is not reliable and needs improvement for more detailed analysis."
"The security area has room for improvement."
"The challenge I face with Fortinet FortiSIEM is the lack of support."
"If there is a configuration on the wrong side of the network or there are changes that result in harm to our IT infrastructure, the solution should immediately fix it."
"Fortinet FortiSIEM is a little out of sight and needs more marketing efforts to be popular in the market."
"When compared with some competitors, in terms of performance, the CPU and RAM requirements and the capability of coordination with development all need some improvement."
"Fortinet FortiSIEM could improve by having better integration and extensions. This would benefit by allowing us to give more rules."
"The backup and recovery process for this solution needs improvement."
"They need to integrate better with Cisco and Palo Alto."
"Network detection and response is a separate product."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Fortinet FortiSIEM is ranked 9th in Security Information and Event Management (SIEM) with 65 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Fortinet FortiSIEM is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Wazuh, whereas Fortinet FortiSIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and ThousandEyes. See our ArcSight Enterprise Security Manager (ESM) vs. Fortinet FortiSIEM report.
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
