Arctic Wolf Managed Detection and Response vs Rapid7 MDR comparison

Comparison Buyer's Guide

Executive Summary

We performed a comparison between Arctic Wolf Managed Detection and Response and Rapid7 MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Arctic Wolf Managed Detection and Response vs. Rapid7 MDR Report (Updated: May 2024).

Buyer's Guide

Arctic Wolf Managed Detection and Response vs. Rapid7 MDR

May 2024

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Helped 787,061 peers since 2012

Categories and Ranking

Binary Defense MDR

Market share comparison

As of June 2024, in the Managed Detection and Response (MDR) category, the market share of Binary Defense MDR is 0.3% and it decreased by 3.6% compared to the previous year. The market share of Arctic Wolf Managed Detection and Response is 11.6% and it increased by 9.2% compared to the previous year. The market share of Rapid7 MDR is 2.0% and it decreased by 34.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Unique Categories:

No other categories found

SOC as a Service

44.4%

No other categories found

Featured Reviews

reviewer2176413

System Administrator at a recreational facilities/services company with 51-200 employees

May 4, 2023

It monitors the latest threats and gives me a broader perspective of what's hitting us

Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done. The MDR team contains all their clients' accounts for this type of behavior. Their interface is customizable, but I don't need to tweak it much because it's already fairly intuitive. The dashboard shows all of our endpoints and threat hunting. You can see the false positives on the dashboard, showing the systems getting hit the most. Everything the solution protects is there so I can check everything in about 10 minutes. Integrating Binary Defense doesn't cause a noticeable slowdown in performance. It doesn't interfere with any programs that I've seen so far. Our environment is cloud-based, so no local servers are involved in our everyday endpoint activity. A few servers are in the stadium, and we put agents on them to monitor them. It works great. Binary Defense doesn't interfere with any of it.

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reviewer2125125

Director, IT Systems and Security at Union Mutual Fire Insurance Company

Mar 10, 2023

Great support, detailed reports, and excellent real-time monitoring

This service makes answering audits much easier since it covers so many security best practices. Therefore, any of the popular frameworks are covered by this managed detection and response service. The real-time monitoring is very real-time. We usually get an alert from Arctic Wolf just as someone on our team says 'oops, I locked my admin account' or 'I just created the new admin account on our device'. The customer service is excellent. They offer very quick responses to active tickets, and we get great responses from the account reps as well. In a world with thousands of startup security vendors offering various flavors of 'AI-enhanced' snake oil, Arctic Wolf provides an obvious security service well.

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RussellBurrows

Senior IT Security Specialist at KNIPPERX INC.

Jul 28, 2023

An affordable solution that provides automation workflows and allows users to customize alerts

It is a good solution. It's not a black box. Our security operations center has similar access to the console that we have access to. It's very open. The product has automation workflows. It has around 5000 detections in it. I trust the solution. The product is continuously developing. Whenever something new comes out, the product is upgraded. We can also bring in community threat feeds. The product allows us to customize our alerts. Log query searching has come a long way. It doesn’t require us to code anymore. We can just type in what we are looking for. We can also deploy our agents. The good thing about agents is that we can use the automation workflow to disable user accounts. We can also make it disable and quarantine an asset. These features are provided right out of the box. The workflows do not cost us more money.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

More Binary Defense MDR pros

"Arctic Wolf is laser-focused on providing top-notch customer service."

"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."

"The agents give pretty good visibility into what is happening at the endpoint."

"The tool's most valuable feature is its ease of implementation."

"Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made."

"They provide useful quarterly updates."

"This service makes answering audits much easier since it covers so many security best practices."

"The most valuable aspect of this solution is the managed detection and response component."

More Arctic Wolf Managed Detection and Response pros

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

"The product allows us to customize our alerts."

Cons

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"The current reporting system could benefit from improvement."

"I would like to see more frequent check-ins with our security status."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

More Binary Defense MDR cons

"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."

"In the future, I would like to see a summary report."

"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."

"We need an easier way to audit and act on agents."

"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."

"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."

"It will be helpful if the dashboard is more granular."

More Arctic Wolf Managed Detection and Response cons

"There are potential improvements in reports and dashboards."

"The product should provide full transparency in security operations."

Pricing and Cost Advice

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

More Binary Defense MDR pricing and cost advice

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"I find their pricing to be reasonable and competitive."

"I rate the tool's pricing a nine out of ten."

"The pricing is pretty competitive."

"The pricing is fair."

"The product is not overly priced."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Manufacturing Company

Financial Services Firm

Computer Software Company

15%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

17%

Educational Organization

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution ...

See all answers

What needs improvement with Binary Defense MDR?

The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhanceme...

See all answers

What do you like most about Arctic Wolf Managed Detection and Response?

The agents give pretty good visibility into what is happening at the endpoint.

See all answers

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?

The pricing is pretty competitive.

See all answers

What needs improvement with Arctic Wolf Managed Detection and Response?

It will be helpful if the dashboard is more granular. The vendor must allow us to see what they see on their end.

See all answers

What do you like most about Rapid7 MDR?

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the s...

See all answers

What is your experience regarding pricing and costs for Rapid7 MDR?

It's reasonable compared to our previous solution. We conducted a cost-benefit analysis and based on that it met our ...

See all answers

What needs improvement with Rapid7 MDR?

There are potential improvements in reports and dashboards.

See all answers

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Compared 21% of the time

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Huntress vs Arctic Wolf Managed Detection and Response

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Microsoft Defender Experts for Hunting vs Arctic Wolf Managed Detection and Response

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Compared 26% of the time

Secureworks Taegis ManagedXDR vs Rapid7 MDR

Compared 17% of the time

Sophos MDR vs Rapid7 MDR

Compared 13% of the time

Red Canary vs Rapid7 MDR

Compared 13% of the time

Blackpoint Cyber MDR vs Rapid7 MDR

Compared 6% of the time

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Product Reports

Buyer's Guide

Binary Defense MDR

June 2024

Download Binary Defense MDR product report

Buyer's Guide

Arctic Wolf Managed Detection and Response

June 2024

Arctic Wolf Managed Detection and Response report

Download Arctic Wolf Managed Detection and Response product report

Buyer's Guide

Managed Detection and Response (MDR)

May 2024

Download Rapid7 MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Arctic Wolf AWN CyberSOC

Rapid7 Managed Detection and Response

Learn More

Binary Defense

Arctic Wolf Networks

Rapid7

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks

Landmark Health, NISC, Resimac, Starr Companies

Buyer's Guide

Arctic Wolf Managed Detection and Response vs. Rapid7 MDR

May 2024

Free Report: Arctic Wolf Managed Detection and Response vs. Rapid7 MDR

Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. Rapid7 MDR and other solutions. Updated: May 2024.

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