We compared Aruba Wireless and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Aruba Wireless is praised for strong connectivity, customer service, and reasonable pricing, while Mist AI and Cloud excel in intuitive interface, proactive troubleshooting, and positive ROI. Aruba Wireless focuses on seamless integration and scalability, whereas Mist AI and Cloud emphasize simplicity and efficient network management.
Features: Aruba Wireless stands out for its strong connectivity, seamless integration, extensive security measures, and scalability. On the other hand, Mist AI and Cloud excel in its intuitive user interface, easy setup process, AI-driven analytics, proactive troubleshooting capabilities, and seamless integration.
Pricing and ROI: The setup cost for Aruba Wireless is straightforward and doesn't require extensive technical knowledge. Users find the licensing flexible and customizable. On the other hand, Mist AI and Cloud offer a manageable setup cost and a straightforward licensing process that is not complicated., The user feedback indicates positive ROI for both Aruba Wireless and Mist AI and Cloud. Users appreciate the valuable and comprehensive features of Mist AI and Cloud, resulting in increased efficiency, improved network performance, and cost savings.
Room for Improvement: Aruba Wireless has received feedback on areas that could be enhanced. Mist AI and Cloud also need improvement in terms of performance, reliability, delays, disruptions, and the need for a more intuitive interface.
Deployment and customer support: The user reviews comparing Aruba Wireless to Mist AI and Cloud show that the duration required to establish a new tech solution can vary. Aruba Wireless users had mixed experiences, with some taking three months for deployment and an extra week for setup, while others only needed a week for both. On the other hand, Mist AI and Cloud users also had different experiences, with some taking three months for deployment and an additional week for setup, suggesting that these timeframes should be considered separately. However, in cases where users spent a week for both deployment and setup, these terms likely refer to the same period and should not be analyzed separately., Aruba Wireless has been highly commended for its customer service, with users praising the quality, responsiveness, and professionalism of the support staff. Mist AI and Cloud also receive positive feedback for their helpful and effective assistance, with users impressed by their availability and expertise.
The summary above is based on 63 interviews we conducted recently with Aruba Wireless and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"The solution is pretty generic and easy to use."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"The solution is stable."
"The most valuable feature of Aruba Wireless is application monitoring."
"The solution is stable."
"There is no problem with downtime."
"The Airwave is the best feature for a single management point for all APs in the environment."
"The solution is quite stable and very robust."
"Aruba Central is a valuable feature because I can monitor access points remotely, even if I'm not in the office."
"Aruba allowed for the detailed control and management of an entire WiFi network from a single screen backed by a support team with local SEs who work with business partners to ensure the product's success."
"I have found the Access Point (AP) group profile feature extremely useful. It makes deployments look easy."
"Ability to control the access points by groups."
"Natural language patching is an important feature."
"It's really easy to provision and support. Those are its main features."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"AI is the most valuable feature."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"The price could be better."
"Enrolling into the tool is a tedious process."
"The pricing is very high in the Indian market."
"There is room for improvement in terms of support and installation."
"Improving third-party integration is key for Juniper Mist's next release."
"Juniper Mist Wireless Access Points’ support services need improvement."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"We have had issues with the availability of the equipment."
"There is a lot of information for users about the product, but it needs to be better organized so that solutions are easier to find."
"There is a long queue whenever we reach out to support, and we have to wait for them to answer calls. Once we get in touch with them, we have to coordinate with different teams, so our engineers struggle to understand who are the correct team members. I think support is another area where Aruba needs to improve."
"For a more senior tool, a local application monitoring related to IoT vendors would be useful."
"We would like to declare a specific number of devices that an employee or a user can use to access their Wi-Fi."
"Our customers ask for a security portfolio, which the tool doesn't have."
"The enterprise controller. I'm planning on getting more information on that."
"The ceiling grid mount clips have room for improvement. "
"The solution doesn't provide mail notifications currently."
"In future releases, they need to add some router models. Because currently, it supports only SSR and WAN routers. But adding other routers would be good."
"The solution has various licensing policies. It will be easy to use if it is an open single license."
"Mist AI and Cloud should be marketed more and focus on making partners in the industry."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"It would be beneficial to have support for the Chinese language."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Aruba Wireless is ranked 1st in Wireless LAN with 138 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Aruba Wireless is rated 8.4, while Mist AI and Cloud is rated 7.6. The top reviewer of Aruba Wireless writes "The portal for centralized management and virtual controller for APs are very valuable". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Aruba Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Ruckus Wireless, Ubiquiti WLAN and Fortinet FortiWLM, whereas Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Aruba Wireless vs. Mist AI and Cloud report.
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