We performed a comparison between Atlassian Confluence and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."The integration's very good. You still have integration with lots of third party products, and it's very good."
"Easy to share information and the integration with JIRA is good."
"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."
"It is easy to use."
"Great shareable and co-editing features."
"There is a good library of templates for a wide range of needs."
"With respect to our experiences with Confluence, we haven't had any issues."
"I think that it is one of the best products on the market from my experience."
"Simplicity to roll out, features available, customization options."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"Most of our customers are very fond of the upgraded smart user interface."
"Scalability is great. We can extend areas horizontally and vertically."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"Space maintenance could be made a little more user-friendly."
"Some aspects of the drawing perspective could be improved. When we upgrade a design and make technical architecture drawings to publish, we still use Visio first and then copy and paste it. If this feature were available on Confluence, it would be a useful tool."
"The one way in which this solution could be improved is by offering better design and UI."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"The scalability for larger companies could be improved."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"The UI is good but bland. It could be updated a bit to make it more modern and interesting to look at."
"The roadmap feature should be made easier to work with and modify. It's not really scalable."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"The solution should work better with partners and be more developer-friendly."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"The initial setup can get really complicated, and it takes time."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The solution's performance, stability, and consistency could be improved."
"OpenText Extended ECM's user interface could be improved."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. Atlassian Confluence is rated 8.2, while OpenText Extended ECM is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and Oracle Content Management.
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