We performed a comparison between OpenText Documentum and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable features of this solution are the security, storage, and document search capability."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The stability is very good."
"OpenText Documentum has improved availability and performance in our organization."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"Simplicity to roll out, features available, customization options."
"It's a very good solution."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"We can configure the solution with any industry's products per customer requirements."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Most of our customers are very fond of the upgraded smart user interface."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"An area that needs to improve is how to reduce storage space on the AWS site."
"OpenText Documentum needs to improve its support."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The user interface can be a bit more intuitive."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"A dashboard with information would be nice to see."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The solution's performance, stability, and consistency could be improved."
"The initial setup can get really complicated, and it takes time."
"The architecture needs improvement, as it's complex."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"OpenText Extended ECM's user interface could be improved."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. OpenText Documentum is rated 7.8, while OpenText Extended ECM is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". OpenText Documentum is most compared with SharePoint, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas OpenText Extended ECM is most compared with SharePoint, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager. See our OpenText Documentum vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.