We performed a comparison between Auth0 and Okta Customer Identity based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has improved our organization by providing login authentication for a mobile app."
"The most valuable feature of the product is scalability."
"It supports identity federation, FSO and multi-tenancy."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"It is easily connected and easy to put our app in single sign-on."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"The end user's ease of use is the most valuable feature."
"Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases."
"The solution has great multifactor authentication."
"We can integrate two-factor authentication with the applications."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The Management API could be improved so it's easier to get user information."
"There could be easy integration with IoT devices for the product."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"The product could use a more flexible administration structure"
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"The product support for multi-tenancy could be improved."
"The price modelling is a bit confusing on the site and can be costly."
"I would like to see the provisioning simplified."
"Users sometimes have difficulty getting verification codes."
"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."
"This solution would be improved by adding biometrics features."
"All of the governance functionality and privileged account management could be improved."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"The product must be provided for free."
"Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes."
Auth0 is ranked 1st in Customer Identity and Access Management (CIAM) with 14 reviews while Okta Customer Identity is ranked 4th in Customer Identity and Access Management (CIAM) with 13 reviews. Auth0 is rated 8.2, while Okta Customer Identity is rated 8.4. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of Okta Customer Identity writes "Ability to work with a wide range of applications and security mechanisms". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and ForgeRock, whereas Okta Customer Identity is most compared with Microsoft Entra Verified ID, ForgeRock, Microsoft Entra External ID, Frontegg and NEVIS nevisIDM. See our Auth0 vs. Okta Customer Identity report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
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