We performed a comparison between Auth0 and ForgeRock based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"It is easily connected and easy to put our app in single sign-on."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"It has improved our organization by providing login authentication for a mobile app."
"The most valuable feature of the product is scalability."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The product is easy to set up."
"I like the way it is handling authentication and authorization."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The support is good and prompt."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The price modelling is a bit confusing on the site and can be costly."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The Management API could be improved so it's easier to get user information."
"The product support for multi-tenancy could be improved."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"This is a costly solution and the price of it should be reduced."
"There could be easy integration with IoT devices for the product."
"Automatic Deployment needs improvement. it could be made easier."
"The identity management model needs a bit of improvement."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The solution could improve by adding more advertising and marketing."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We would like this solution to be developed for use with mobile applications."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The product's support services in the French language are not free."
Auth0 is ranked 1st in Customer Identity and Access Management (CIAM) with 14 reviews while ForgeRock is ranked 3rd in Customer Identity and Access Management (CIAM) with 27 reviews. Auth0 is rated 8.2, while ForgeRock is rated 8.0. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and SAP Customer Data Cloud, whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Symantec Siteminder and Saviynt. See our Auth0 vs. ForgeRock report.
See our list of best Customer Identity and Access Management (CIAM) vendors and best Access Management vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
