We performed a comparison between AWS Systems Manager and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The conditional access policies that we set up are very useful."
"It's really easy to access."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"We have not experienced any bugs or glitches with this solution."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"Intune enables us to manage our devices from anywhere."
"The solution has reduced the risk of security breaches by 30%."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Has a variety of automation options."
"The solution's ability to scale is good."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution is user-friendly"
"It enabled me to take the old build manifest and automated everything. So when it came time to spin everything up, it was quick and simple. I could spin it up and test it out. And then, when it came time to roll production, it was a done deal. When we expanded to multiple data centers, it was same thing: Change a few IP addresses, change some names, and off we went."
"The user interface is well-built and very easy to navigate around."
"RBAC is great around Organizations and I can use that backend as our lab. Ingesting stuff into the JSON logs, into any sort of logging collector; it works with Splunk and there are other collectors as well. It supports Sumo and that helps, I can go create reports in Sumo Logic. Workflows are an interesting feature. I can collect a lot of templates and create a workflow out of them."
"It increases our company's efficiency, automating all the simple tasks which used to take hours of somebody's time."
"It is quick to production. It has an API in the back which allows for integrations."
"The initial setup is straightforward."
"Ansible Tower provides a GUI, which is an enhancement, and a well-liked feature by operation teams."
"The most valuable feature of the solution is that we don’t need an agent for it to work."
"The configuration and pricing can be improved."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"There are a couple of issues with stability."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"The current challenge is that we can't pull any incidents from other accounts."
"Additional features can be added as per customer requirements."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Lacks sufficient integrations."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"There are some options not available in the community edition of the solution."
"It needs better documentation."
"The documentation for the installation step of deployment, OpenStack, etc., and these things have to be a bit more detailed."
"The solution must be made easier to configure."
"We would like support for the post-integration of this product before cloud frameworks because right now their approach is to avoid using on-premises activities and move everything to the cloud."
"There is always room for improvement in features or customer support."
"Networking needs to be improved."
"Ansible is great, but there are not many modules. You can do about 80% to 90% of things by using commands, but more modules should be added. We cannot do some of the things in Ansible. In Red Hat, we have the YUM package manager, and there are certain options that we can pass through YUM. To install the Docker Community Edition, I'll write the yum install docker-ce command, but because the Docker Community Edition is not compatible with RHEL 8, I will have to use the nobest option, such as yum install docker-ce --nobest. The nobest option installs the most stable version that can be installed on a particular system. In Ansible, the nobest option is not there. So, it needs some improvements in terms of options. There should be more options, keywords, and modules."
More Red Hat Ansible Automation Platform Pricing and Cost Advice →
AWS Systems Manager is ranked 7th in Configuration Management with 6 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. AWS Systems Manager is rated 8.2, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Capable of broad integrations with easy-to-operate infrastructure and user controls". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Satellite, AWS CloudFormation, BigFix and Chef, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and AutoSys Workload Automation. See our AWS Systems Manager vs. Red Hat Ansible Automation Platform report.
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