We performed a comparison between Dynatrace and AWS X-Ray based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace is the preferred choice over AWS X-Ray due to its extensive features such as real user monitoring, session replay, and synthetic monitoring functionalities. The interface is user-friendly, and it is more scalable than AWS X-Ray. AWS X-Ray is functional, but reviewers suggest improvements in log filtering and user interface configuration.
"It is a very scalable solution."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"AWS X-Ray is a strong solution and has a smooth integration process."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"It has enabled us to have a deeper insight into our application availability and performance."
"It can give a quick overview of the current health status, end to end, and can quickly point to the root cause if there an issue or problem in one of our applications."
"I find that the AI on offer is useful, as it's good at identifying problems. You do need a bit of customizing, however, even in its sort of vanilla form, it's pretty good at identifying problems and the root causes of those problems and whatnot."
"We can go back to when a specific user had an issue and trace the entire transaction from the client to the database."
"Since things are getting more complicated, it is nice to have artificial intelligence to correlate issues and events to come up with root cause."
"Dynatrace helped us with root cause analysis of poor performing components of our applications."
"This solution is perfectly stable. The main feature with this solution is that you do not need to do a lot stuff. Everything is being done by the tool itself. Everything is in there for you. There is nothing much needed from your resources; it is all in there."
"The Recorder for setting up a synthetic monitor is a really great tool for non-technical staff to be able to set up a monitor."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"If you have a small team, it's probably overkill."
"They can improve how traces are sent to other providers."
"I do not have any notes in terms of improvements."
"We would like to see an AI tool that detects issues with our site in real time."
"Regarding features, it would be good if there would be some features regarding app security."
"PurePath exports was a great feature in AppMon, but it is sometimes missing in Dynatrace."
"I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company."
"The customer support is not quick and helpful at this stage. We are deploying Dynatrace into our network. I've raised a couple of technical questions with the support team but the response was not fast and didn't cover all my questions at all."
"They should provide a guide to arrive at the solution for non-super experts."
"More integrations could prove very beneficial to us."
"I would like a testing module focused on quality gates."
AWS X-Ray is ranked 14th in Application Performance Monitoring (APM) and Observability with 6 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews. AWS X-Ray is rated 8.0, while Dynatrace is rated 8.8. The top reviewer of AWS X-Ray writes "Saves time, is relatively cheap, and helps find errors". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AWS X-Ray is most compared with Datadog, Azure Monitor, New Relic, Sentry and Prometheus, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and ThousandEyes. See our AWS X-Ray vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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