We performed a comparison between BigFix and Bitdefender GravityZone EDR based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The product detects and blocks threats and is more proactive than firewalls."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"This is stable and scalable."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet is very user-friendly for customers."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"The technical support for BigFix is really amazing."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"Software distribution and patch management are the most valuable."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"I like that you can manage all the time and you can uninstall and install everything via the web console."
"It is stable."
"Bitdefender GravityZone EDR's installation is straightforward."
"The setup was easy."
"The initial setup is easy."
"It efficiently investigates security incidents."
"GravityZone can be controlled from the cloud."
"I have found Bitdefender GravityZone Ultra to be highly scalable."
"The solution should address emerging threats like SQL injection."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Making the portal mobile friendly would be helpful when I am out of office."
"The solution is not stable."
"The dashboard isn't easy to access and manage."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"I'm looking for them to make big web UI improvements."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"Other solutions are cheaper than GravityZone."
"We find it's making the machines run slow."
"I have not had used the EDR portion of the solution to do any custom scripting to allow further advanced operations on the endpoints. From what I understand from reading the comments on reviews is that it is not particularly flexible in this regard."
"Using this product requires quite a bit of training, which is hard to get."
"The one thing that we are missing and want to see is user analytics. So, that is what I'm really interested in: behavior analytics and end user behavior."
"The product fails to provide guides to its users...I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help."
"There's room for improvement in terms of protection. That's my primary concern."
"The firewall security could be better."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews. BigFix is rated 8.6, while Bitdefender GravityZone EDR is rated 8.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Intercept X Endpoint. See our BigFix vs. Bitdefender GravityZone EDR report.
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