BMC TrueSight Server Automation vs BigFix comparison

Cancel
You must select at least 2 products to compare!
Microsoft Logo
7,149 views|4,752 comparisons
91% willing to recommend
HCLTech Logo
7,082 views|4,098 comparisons
97% willing to recommend
BMC Logo
2,198 views|1,530 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigFix and BMC TrueSight Server Automation based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BMC TrueSight Server Automation vs. BigFix Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Q&A Highlights
Question: What is the biggest difference between BigFix and BMC TrueSight Server Automation?
Answer: I am not sure about roadmap for BigFix after it was sold by IBM to HCL. I have used it a bit only for small time for OS patchings. BMC on the other hand is a big player for a very long time and is having a clear road map. They have multi-cloud solutions available as well. You can use nsh script for custom jobs in BMC truesight Server Automation. The Compliance template code n BMC is workbench based coding so you can code only from the BMC console on it. For both tools, I don't see a lot of version control integration. Both are agent based solutions. Both are not made for CI-CD pipelines and don't offer json/yaml kind of code which you get in other automation and configuration management tools like puppet, ansible or chef. Infact, both tools are enterprise products with lot of solutions already built in with customization scope which is more suitable for Large scale standard infrastructure. BMC comes with a lot of a lot of offerings apart from Truesight server automation which you can use or might already be using such as Control-M, AO, discovery, Patrol monitoring etc. . BMC offers a bundle deal for ITSM some times depending on organization requirement. That integrates every bit of process very nicely. It gives you one stop shop for all your IT needs. (But in a way traps all your functions in a honeytrap. :) ). Both tools need a dedicated admin team and doesn't give the flexibility to Server Admin to develop and implement his own automation. They will be only end users. In a way they create a barrier. Both tools don't have much of support material available in Git etc for development support. They need your organization to be fitted in a box and will restrict transformation of your Server team into a Devops/sysops team which is need of the hour now days. Tools admin team are generally not very well verse with all operating systems and vice versa. Which make day-2day automation a bit difficult. Personally, I like Chef or Ansible kind of solution much better for server automation. Also, you can ask Application owners to use them for configuration management and share the cost with them as well.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a very stable and scalable cloud-only solution.""The key benefit of Intune is its integration with the Microsoft ecosystem.""Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives.""We can securely manage both company-owned devices and personal devices enrolled in our BYOD program.""I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure.""I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal.""The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune.""I like that we can implement conditional access."

More Microsoft Intune Pros →

"We are able to go from patching thousands of machines by twenty to thirty people to one person.""BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors.""We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.""The technical support for BigFix is really amazing.""It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching.""Servers are patched more consistently than they have been previously.""Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.""It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."

More BigFix Pros →

"It gives us more speed to deliver services and applications, and we rely on security.""The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do.""It makes deployment easier and allows us to put restrictions on the server using role-based authorization.""The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc.""With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them.""Can standardize patching and deployments across affiliates.""As this solution provides strong support and has multiple use cases, it is worth the cost.""The best feature of the solution is patch automation."

More BMC TrueSight Server Automation Pros →

Cons
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center.""It would be better if they can reduce the cost of the license.""The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years.""There are items that require improvements. One is the controls from iOS.""Microsoft Intune lacks the ability to provide seamless remote assistance or remote control.""It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar.""They should make it easier to order it, however, that's generally true for everything from Microsoft.""There needs to be more support for Mac operating systems."

More Microsoft Intune Cons →

"We need a much better multi-tenant option.""I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI.""They need better integration.""The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things.""The product is quite buggy and complicated to use.""Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help.""BigFix should improve its compatibility with other platforms, such as Linux.""I would like to see more custom content."

More BigFix Cons →

"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation.""Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else.""The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business.""We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching.""TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format.""I would like to see more container integration in the next release of this solution.""Scaling the environment during setup at larger organizations with 10,000 employees gets complicated.""The setup of this suite is very complicated. It needs to be simplified."

More BMC TrueSight Server Automation Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "I can estimate the reduced cost of servers maintenance to approximatively $500,000."
  • "When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
  • "I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
  • "The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
  • "Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • More BigFix Pricing and Cost Advice →

  • "Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
  • "We're looking at less than $100,000 USD for this solution."
  • "The solution is quite expensive compared to other vendors."
  • "The product's pricing depends on the number of servers."
  • "The product is expensive."
  • More BMC TrueSight Server Automation Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Configuration Management solutions are best for your needs.
    771,212 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The most valuable features of the solution are Windows patching and the hardware and software inventory.
    Top Answer:On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
    Top Answer:The solution’s pricing could be improved.
    Top Answer:The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
    Top Answer:The product is expensive. However, they provide all the essential services, including quick support solutions.
    Top Answer:BMC TrueSight Server Automation's scripting needs improvement.
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Tivoli Endpoint Manager
    TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

    HCL BigFix Benefits

    Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

    • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
    • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
    • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

    BigFix Features

    • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
    • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
    • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
    • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
    • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

    Reviews from Real Users

    HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

    Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


    Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

    BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers. 

    ·         Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

    ·         Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

    ·         Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

    ·         Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

    ·         Reporting: Assess change impact or complete an audit using multiple dashboard views

    ·         Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

    Sample Customers
    Mitchells and Buzzers, Callaway
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company16%
    Retailer12%
    Healthcare Company10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Educational Organization45%
    Financial Services Firm9%
    Computer Software Company7%
    Government7%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm17%
    Government17%
    Insurance Company8%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company11%
    Government8%
    Wholesaler/Distributor7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise39%
    REVIEWERS
    Small Business5%
    Midsize Enterprise21%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise6%
    Large Enterprise71%
    Buyer's Guide
    BMC TrueSight Server Automation vs. BigFix
    May 2024
    Find out what your peers are saying about BMC TrueSight Server Automation vs. BigFix and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    BigFix is ranked 5th in Configuration Management with 91 reviews while BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews. BigFix is rated 8.6, while BMC TrueSight Server Automation is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and NinjaOne, whereas BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, Red Hat Satellite, Microsoft Configuration Manager, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM. See our BMC TrueSight Server Automation vs. BigFix report.

    See our list of best Configuration Management vendors.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.