We performed a comparison between BigFix and BMC TrueSight Server Automation based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very stable and scalable cloud-only solution."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"I like that we can implement conditional access."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"The technical support for BigFix is really amazing."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"Servers are patched more consistently than they have been previously."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"It gives us more speed to deliver services and applications, and we rely on security."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Can standardize patching and deployments across affiliates."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"The best feature of the solution is patch automation."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"It would be better if they can reduce the cost of the license."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"There are items that require improvements. One is the controls from iOS."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"There needs to be more support for Mac operating systems."
"We need a much better multi-tenant option."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"They need better integration."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The product is quite buggy and complicated to use."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"BigFix should improve its compatibility with other platforms, such as Linux."
"I would like to see more custom content."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"I would like to see more container integration in the next release of this solution."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"The setup of this suite is very complicated. It needs to be simplified."
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BigFix is ranked 5th in Configuration Management with 91 reviews while BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews. BigFix is rated 8.6, while BMC TrueSight Server Automation is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and NinjaOne, whereas BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, Red Hat Satellite, Microsoft Configuration Manager, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM. See our BMC TrueSight Server Automation vs. BigFix report.
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