We performed a comparison between BMC TrueSight Server Automation and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"Intune enables us to manage our devices from anywhere."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"The most valuable feature is the policy CSPs."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"The initial setup is not overly complex or difficult."
"The best feature of the solution is patch automation."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Can standardize patching and deployments across affiliates."
"Scalability is good."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"It gives us more speed to deliver services and applications, and we rely on security."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"It has the ability to perform mass distribution."
"There have to be made some improvement in WSUS and control in other non-Microsoft products updates."
"It is a very good solution. It has a good interface and is easy to use. On top of that, it is very reliable in terms of distribution as well as getting the report."
"It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops."
"It uses detailed descriptions of the workstations, and that is good for me."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"Microsoft Configuration Manager gives different tools in one solution."
"This has made the management of our environment easier."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"The synchronization could be improved."
"Reporting could be improved. It needs to be more expensive and robust."
"Deploying an app can be a complex process due to dependencies."
"Microsoft Intune fails a lot when it comes to device compliance."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"Needs more use cases into compliance management and the remediation process."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"Resource management on the base servers is sluggish and could be improved."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"I would like to see more container integration in the next release of this solution."
"It is not easy to get good technical support, especially at level one."
"SCCM can improve on third-party application support."
"In spite of us being a premier customer we find the support unsatisfactory."
"On some hardware, we'd like an easier way to get peripherals attached."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"Initial setup was complex. There's a lot that goes into it."
"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."
"The availability of technical support could improve."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. BMC TrueSight Server Automation is rated 8.2, while Microsoft Configuration Manager is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager. See our BMC TrueSight Server Automation vs. Microsoft Configuration Manager report.
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