We performed a comparison between BigFix and HashiCorp Terraform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support of Microsoft Intune is good."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"The most important thing for me is the autopilot feature."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"The most valuable includes managing everything from a single console."
"Remote Wipe and Autopilot is one of the best features."
"We have found the solution is capable of scaling."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"It's good for reporting hardware and software."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"It's very straightforward."
"This solution is a fast and secure way to provision infrastructure."
"It is one of the best things because now we have everything automated with Terraform. We didn't have an outage for the last three years because everything is written in a code, and every change we have made is recorded. If we didn't have a tool like Terraform, it would be extremely complex to achieve this level of maturity with infrastructure."
"The feature "Terraform Plan" is the most valuable in HashiCorp Terraform as it allows us to see the differences between the current infrastructure and the one we are about to deploy, keeping things safe. Additionally, we appreciate the use of the modules as it helps in making the application scalable."
"The first thing I like about the solution is that it keeps a version of your infrastructure."
"Modules can be reused extremely easily."
"The most valuable feature is the solution does not need installation."
"It allows for the abstraction of the work away from the developer into automated processes."
"It is a stable solution."
"We faced issues with macOS support. The product should have better inventory and asset management."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"Technical support is not that great."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"There is no catalog for mobile access management (MAM) security."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"I would like to see more integration with external data."
"I would like to see more custom content."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"When a misconfiguration or drift occurs, fixing the issue can be difficult. For instance, if there is a change in API calls while a script is running, it can be challenging to make corrections. This may require additional review and modifications to the code. I recall an instance where an industry budget creation process was altered, and it took significant time to amend the code. In fact, I had to add five or six different script portions to resolve the issue."
"The user interface could be easier for non-technical people."
"Terraform could create more examples in the documentation."
"The integration with this solution needs to be improved."
"HashiCorp Terraform is an open-source tool that relies on external developers to create plugins to expand its capabilities. However, this approach can be problematic as not all plugins are created by professionals and some may have security vulnerabilities. In the case of GKE, Google has created a solid plugin, but for other services, one must search for plugins on the HashiCorp Terraform registry, which can be hit or miss, as many plugins are created by students or hobbyists, who may not continue to maintain or update them. This model of open-sourced plugins may not be the most reliable or secure way of expanding the tool's capabilities."
"The state locking functionality can be improved. In certain situations, we have to force-unlock the state, which sometimes does not work. When that happens, we have to manually go to the state backend and remove that particular state, which is kind of a cumbersome process. It should also have more functions, more expressions, and support for more products."
"HashiCorp Terraform could improve the integration with the VCloud Director. When we manage the VCloud Director we end up wasting our time when creating virtual machines. HashiCorp Terraform knows about these issues and I think there might be a workaround but they should incorporate the fix in an upcoming release."
"The solution is missing a lot of properties for specific resources."
BigFix is ranked 5th in Configuration Management with 91 reviews while HashiCorp Terraform is ranked 7th in Configuration Management with 38 reviews. BigFix is rated 8.6, while HashiCorp Terraform is rated 8.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of HashiCorp Terraform writes "Easy to use, technically strong, and great for multi-provider or multi-cloud environments". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas HashiCorp Terraform is most compared with Red Hat Satellite, SaltStack, Microsoft Configuration Manager, Red Hat Ansible Automation Platform and SUSE Manager. See our BigFix vs. HashiCorp Terraform report.
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