BigFix vs ManageEngine Patch Manager Plus comparison

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HCLTech Logo
5,634 views|3,197 comparisons
97% willing to recommend
ManageEngine Logo
2,479 views|2,078 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigFix and ManageEngine Patch Manager Plus based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigFix vs. ManageEngine Patch Manager Plus Report (Updated: March 2024).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"What I like most is that it is a powerful solution.""BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components.""It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice.""I like the inventory and life cycle management feature.""We've had no issues with stability.""BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds.""Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers.""All the vendor patches are synchronized automatically."

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"You can create remote sessions for client systems.""ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites.""The tool's most valuable feature is performance.""The most valuable feature of this solution is centralized management.""The initial setup was easy.""It is a highly stable solution.""The fetch repository is a good feature.""Scalability-wise, I rate the solution a ten out of ten."

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Cons
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI.""I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see.""IBM has not focused on the Web Reports capabilities.""I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service.""Sometimes there is a lag time for our users.""The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point.""The remote software installation could be better.""I would like to see more integration with external data."

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"I find the user interface a little bit intimidating and not very appealing.""There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac.""The solution's UI is an area that requires improvement.""The solution should have a customer label where we can label those servers or include those servers for specific customers.""The solution's initial setup is not straightforward, and we have to customize it with our relevant features.""The tool's support needs improvement.""The agent can be a bit more intelligent.""ManageEngine Patch Manager Plus needs to improve speed."

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Pricing and Cost Advice
  • "I can estimate the reduced cost of servers maintenance to approximatively $500,000."
  • "When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
  • "I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
  • "The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
  • "Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • More BigFix Pricing and Cost Advice →

  • "Our licensing fees are on a yearly basis, and the charge for support is extra."
  • "The price of this product is reasonable."
  • "The solution cost is around $5,000 per year."
  • "The pricing for ManageEngine Patch Manager Plus is on the moderate side."
  • "Its price needs improvement."
  • "I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."
  • "I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."
  • "ManageEngine Patch Manager Plus is a little bit cheaper."
  • More ManageEngine Patch Manager Plus Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of the solution are Windows patching and the hardware and software inventory.
    Top Answer:On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
    Top Answer:The solution’s pricing could be improved.
    Top Answer:The cloud version should have the option to add all the endpoints using the agent. Not only for Windows but also the Linux version. There are some versions that are not compatible with SaaS Manager… more »
    Ranking
    2nd
    out of 50 in Patch Management
    Views
    5,634
    Comparisons
    3,197
    Reviews
    17
    Average Words per Review
    663
    Rating
    8.7
    7th
    out of 50 in Patch Management
    Views
    2,479
    Comparisons
    2,078
    Reviews
    8
    Average Words per Review
    363
    Rating
    8.8
    Comparisons
    Also Known As
    Tivoli Endpoint Manager
    Learn More
    Overview

    HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

    HCL BigFix Benefits

    Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

    • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
    • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
    • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

    BigFix Features

    • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
    • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
    • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
    • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
    • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

    Reviews from Real Users

    HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

    Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


    Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

    Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.

    Sample Customers
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    IKEA Honda UNICEF The University of Georgia Evander
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Retailer12%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Educational Organization44%
    Financial Services Firm9%
    Government7%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm10%
    Government8%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise49%
    Large Enterprise40%
    REVIEWERS
    Small Business58%
    Midsize Enterprise25%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise22%
    Large Enterprise55%
    Buyer's Guide
    BigFix vs. ManageEngine Patch Manager Plus
    March 2024
    Find out what your peers are saying about BigFix vs. ManageEngine Patch Manager Plus and other solutions. Updated: March 2024.
    770,141 professionals have used our research since 2012.

    BigFix is ranked 2nd in Patch Management with 91 reviews while ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews. BigFix is rated 8.6, while ManageEngine Patch Manager Plus is rated 8.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Red Hat Satellite, whereas ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, ManageEngine Endpoint Central, Microsoft Configuration Manager, GFI LanGuard and N-able N-central. See our BigFix vs. ManageEngine Patch Manager Plus report.

    See our list of best Patch Management vendors.

    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.