We performed a comparison between BigFix and Ivanti Neurons Patch for Intune based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"The technical support for BigFix is really amazing."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"I like the product's Peer to Peer patching feature."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"We use the solution for security patching of Windows devices."
"It is very easy to use, as well as extremely efficient and accurate."
"The most valuable features are device management and support for upgrading applications."
"We can set a maintenance window and push the patch."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I would like to see more custom content."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"The deployment has room for improvement and can be more streamlined."
"The product is quite buggy and complicated to use."
"The product's support and configuration need to improve. It needs to be more scalable."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"I would like to have better support for the application."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
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BigFix is ranked 2nd in Patch Management with 91 reviews while Ivanti Neurons Patch for Intune is ranked 8th in Patch Management with 10 reviews. BigFix is rated 8.6, while Ivanti Neurons Patch for Intune is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Ivanti Neurons Patch for Intune writes "Allows us to set maintenance windows and deliver patches". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Ivanti Neurons Patch for Intune is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, ManageEngine Patch Manager Plus and Quest KACE Systems Management. See our BigFix vs. Ivanti Neurons Patch for Intune report.
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