We performed a comparison between Ivanti Neurons Patch for Intune and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"We use the solution for security patching of Windows devices."
"It is very easy to use, as well as extremely efficient and accurate."
"We can set a maintenance window and push the patch."
"The most valuable features are device management and support for upgrading applications."
"Both in terms of features and operations, this is a good solution."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"This product made the job easy to do without having to go put hands on the machines."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."
"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."
"Pretty much all of the features are valuable. The inventory is very helpful to be able to keep track of our devices. The deployments make it easy to deploy new software packages or upgrade packages. The help desk is also a great tool for tracking problems and problem tickets."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"The product's support and configuration need to improve. It needs to be more scalable."
"I would like to have better support for the application."
"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."
"KACE implemented the possibility of reducing the network speed of the KACE agent. You can set it so that it takes whatever network speed you want or you can set it to 5 Mb, to save network speed. You set it for all the computers, but it would be preferable to separate between VPN connections in our home office and the local area. It would be great to be able to set separate speeds for different VLANs."
"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"It could be designed a little bit more intuitively in terms of administration."
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Ivanti Neurons Patch for Intune is ranked 8th in Patch Management with 10 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. Ivanti Neurons Patch for Intune is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Ivanti Neurons Patch for Intune writes "Allows us to set maintenance windows and deliver patches". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Ivanti Neurons Patch for Intune is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, ManageEngine Patch Manager Plus, Ivanti Security Controls and BigFix, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and ManageEngine Patch Manager Plus. See our Ivanti Neurons Patch for Intune vs. Quest KACE Systems Management report.
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