We performed a comparison between BigFix and Red Hat Satellite based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool's most valuable feature is Autopilot."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"Maturity makes it a stable product."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"Servers are patched more consistently than they have been previously."
"The most valuable features are patch management, software installation, and asset management."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"Technical support has been good."
"The 'remote execution' feature further helps manage systems on a consistent basis."
"The product helps me to manage a large number of servers from one console."
"Previously, we were using one server to update from a different repository over the HTTP. We had to manually manage the updates on the repository server. Satellite made the process easier."
"The product allows us to handle patching for multiple servers at a time manually."
"It cuts down significantly on the administrative time it takes to patch systems in a large environment."
"Satellite gives administrators the ability to target deployments and only send out the updates or provision updates to certain groups."
"The most valuable feature is the management of the distributed tool we use in the Red Hat Linux Servers."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"BigFix should improve its compatibility with other platforms, such as Linux."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"It should basically include a complete slew of system management and monitoring tools such as Nagios. It should be a single pane of glass that gives us a complete solution. It is a good solution, but it is missing a few important things. We're using Capsule for DMVs on other secured zones. Capsule is a part of Satellite to be a proxy of sorts."
"The documentation could be better."
"The product could have more diversity in what it is able to deploy and might do better if it was not dedicated to Red Hat products only."
"There could be a feature to simplify the process without the requirement of any patch manager subscription."
"Regarding the product's ability to support third-party tools, Red Hat doesn't support all the layers from the open-source version of Linux."
"Automation can always be improved and refined to continue to make it better."
"I would like to see the scalability, user interface, and reporting features improved and for the solution to be simplified. Instead of having complex engineering, it should be simple for the user."
"Red Hat Satellite's pricing needs improvement."
BigFix is ranked 5th in Configuration Management with 91 reviews while Red Hat Satellite is ranked 4th in Configuration Management with 21 reviews. BigFix is rated 8.6, while Red Hat Satellite is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Red Hat Satellite writes "A good product for managing patches and updates that could be more robust and up-to-date". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and AWS Systems Manager, whereas Red Hat Satellite is most compared with Red Hat Ansible Automation Platform, SUSE Manager, Microsoft Configuration Manager, AWS Systems Manager and Chef. See our BigFix vs. Red Hat Satellite report.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.